Agitator problem top part of agitator doesn't work. Pried off the ''lid'' to it and see some crumbled up off yellow plastic stuff at the bottom. I am going to assume that this was something round with gears or something simular. My question is with no diagram of the inside of an agaitator how I do I look for a replacement of the broken part? Thank you Kindly, Deb

Usually once you take off the agitator cap and remove the bolt just pull up on the top half of the agitator and it will snap right up. Take note to the position of the plastic washer and how it fits. This will make it much easier to reassemble. I will bet that the dogs are the problem. The way to check them is to try and turn the top of the agitator back forth while holding the bottom. It should turn one way but not the other. If it slips at all, replace the dogs. About $8- $10.

Some agitators at the top have a plastic lid that has a bolt under it holding the agitator in washer. Take the bolt out and agitator should come out of washer.

you can call your parts store and tell them you need the cam kit the one with the yellow piece in it and they will know what you're talking about,the dogs are worn,if the yellow piece is in good shape you can reuse it and buy 4 dogs,those are the tear drop looking pieces and there are 4 of them,this is what is worn down,also the model number is at the bottom of the top lid,open the lid,follow the lid to the bottom and look under it and you'll see the model number on the back wall of the machine right under the lid,let me know if you see it and how you make out

Chances are excellent you have a very minor problem. On most machines the agitation or spinning will stop when you raise the lid. So that is normal.

What we need to know is are the clothes getting spun out? If the machine is spinning the clothes and they are coming out plastered to the sides of the tub, we are in good hands. If at this point the clothes really aren't getting washed well, you probably just need a part called dog agits. These are very cheap and well worth the repair.

If the clothes are not getting spun out at all and you are having problems with agitation it is still ok. At this point you probably just have a part broken that is called a coupler. A coupler goes in between the motor and transmission and transfers power. These machines use these couplers instead of a belt.

So, from your description of "Agitator does not spin. Stops when lid is raised. Water does drain.", we can say with certainty that it is ok that the machine stops when the lid is raised. Also, your pump is working since your water is getting drained. The agitation is what we need to work on.

Your machine has a lid switch that can be pushed with your finger or an object like a pencil or screwdriver. On the bottom of the lid there is a plastic "strike". It is just a piece of plastic that sticks out. And when the lid is closed, it pushes down on the lid switch. What you need to do is push down on the lid switch in the same fashion. This way you can watch the machine as it agitates and figure out what it is doing :) Please post a comment if you have any further questions and I'd be glad to help !

Worn agitator dogs have NOTHING to do with the washer's ability to spin. Spin and agitation is controlled by the drive motor and gearcase (transmission). The washer will still spin and agitate with worn dogs on the cam assembly, but the agitiator will slip or remain stationary. This configuration usually applies only to Whirlpool manufactured washers (includes Kenmore, Estate, Roper, Kelvinator, Kitchenaid and some later model Maytags).

The most common cause of the symptoms you describe is a lid switch malfunction.

The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug. If you determine the switch to be defective, the following link explains how to replace one:

http://www.fixya.com/support/r3557193-replacing_a_lid_switch

On some models, the lid switch is located under the top casing by one of the lid hinges. You will know if you if you have this type of switch, because It does not have a lid strike and the small hole on the right hand side of the wash tub will not be present. This switch is actuated (toggled) by a rod on the lid hinge. With this type of switch, if you locate it and it can be toggled by hand, you may only need to adjust the actuator by bending it slightly.

A replacement lid switch (if required) can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The average price is about $20 - $30. Prices differ between sites so shop and compare.

If you have questions, need additional assistance, please post back with your model number (located on a nameplate along the wash tub opening under the washer lid), so I can provide you with better assistance. I hope this helps you.

NOTE: The problem could also be attributed to a a worn gearcase, but you need to rule out the least expensive and more comon problems first.

If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

On the Sears parts site:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=110.26902691&pop=flush

replace the 110.26902691 with your model number (lift the lid and the model number should be printed on the cabinet) and look at the section on the Sears site for Agitator, basket and tub.

This is what they look like:

#21 on diagram Dog, agitator (4) Number:3366877Substitution:80040 $9.25Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

387091 is the part called agitator clutch or dogs,they are little yellow pieces of plastic with teeth on the ends to grip the agitator and turn in it the teeth are worn off of yours..

If it agitates fine , with normal noise , drains with lid closed , then the problem is probably the transmission .

Remove agitator (it will pop off when pried) then you will find your answer. Mine was a broken tub collar to shaft.