Bosch SHU9915UC Dishwasher Logo

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Mark Kamal Posted on Oct 28, 2017

"Runs" even with door open - water drains

I am having similar issues to a 2-year old post: http://www.fixya.com/support/t9306176-bosch_shu_runs_even_when I tried the test suggested in the post, and water does drain. My symptoms are similar: a "running" sound, even when the door is open, but when I close it, the cycle never actually does anything, and it never stops.

  • richochet Oct 28, 2017

    Anti flood device on a lot of german machines it keeps running because its detecting water on sensor un plug machine pull out from wall and lie it onits side for an hour ortwo should work normal after that

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1 Answer

Nancy Berhorst

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  • Posted on Oct 28, 2017
Nancy Berhorst
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Unplug the dishwasher from the plug site, wait one minute and plug it back in. The computer will reset itself. It should run perfectly.

5 Related Answers

douglas smith

  • 1462 Answers
  • Posted on Mar 20, 2007

SOURCE: bosch classixx slimline dishwasher not running through cycle

fault is that there is a leak. the tray at base of dishwasher is full of water which operates a float and turns on drain pump. tilt over 45deg and water will run out and then it will work or remove bottom front panel and mop out (better). then find leak

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Anonymous

  • 725 Answers
  • Posted on Aug 21, 2008

SOURCE: Bosch SHX46A02UC-21

float switch is in the flood position and the drain pump is running.. there is water under the dishwasher or that switch is stuck up..

kachbibi1

Bill Dickerson

  • 979 Answers
  • Posted on Dec 25, 2008

SOURCE: Dishwasher motor runs (even with door open), but no Water

I believe the problem is in the electronic board. It is getting a different signal thus not allowing it to run properly. You can have a local service technician for the company look at it but this is probably the cause.

Anonymous

  • 8619 Answers
  • Posted on Feb 13, 2009

SOURCE: Bosch dishwasher has water in bottom after cycle is complete

Hi

Kindly check for the following :

Check for hose kinks or food plugging drain hose. Start at the drain port exit.
Check the check valve and drain hose for debris.
Check pump motor for reversing during the pump out make sure the dishwasher is pausing between the wash and drain cycles letting the pump/motor reverse for the drain cycle.
Check pump motor assembly for a drain solenoid, during the pump out make sure the solenoid makes that distinctive "clunk" noise
If you have recently installed a new garbage disposal, check knock-out plug at connection.

93cb8b1.jpg

Check pump impeller for damage.
Check that the water inlet valve isn't seeping fresh water into the dishwasher when off.

Please contact for any further clarifications.

A Fixya Rating would be appreciated if.

Thanks
Rylee

Jeff Meyer

  • 423 Answers
  • Posted on Apr 14, 2009

SOURCE: Bosch SHX46A (6 years old) Selected

From your description, I doubt that the problem is door latch is the cause.
The first thing that a modern dishwasher does before it begins to fill with water is run the drain pump.  It appears that this DW is not progressing to the next cycle (inlet water) and because the pump runs even when the door is open, I agree that the controller card may have failed.
If possible, inspect all the wire connections (remove main power before you do this) ... if there is a loose connection, the controller could do odd things.
Good Luck!  Please report back what you find, OK?

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0helpful
1answer

I have a SHU5305us/u12 and my front door lettering got erase. anyone have a picture or a manual that tells me what each button means.

Cycle Interruption

As a safety feature the dishwasher will automatically turn itself off whenever the door is opened. However, if the door is opened quickly while in a wash or rinse cycle some water may splash out of the dishwasher. For this reason it is recommended that the machine always be switched off before opening the door.



To Interrupt a Cycle

1. Press the on/off button to stop operation.

2. Wait at least 10 seconds (or until the water noises stop) before opening the door.



To Resume a Cycle

1. SHU/SHI models, close the door and press the on/off button.

2. SHV models, push the on/off button and close the door.



Changing a Cycle

For Bosch dishwasher models SHI 6800 and 4320, SHU 5300, 5310 and 6800 press the program button of the desired cycle TWICE. For all other Bosch dishwasher models, press the program button of the desired cycle ONCE. The chosen cycle button (or the light above it) becomes illuminated, showing that it has been selected.

* SHU 3030 and SHU 3130 models do not have program lights.



Cancelling a Cycle

Each control panel shows which buttons to simultaneously push to cancel a cycle. Refer to your dishwasher to find the cancel drain buttons on your particular model.



1. Press the indicated buttons at the same time and hold for approximately 3 seconds.

2. When the drain pump noises stop and the LED display or clean light indicate that the end of the cycle has been reached, the dish

washer is reset.

3. Press the on/off button to turn the dishwasher off.

4. The dishwasher is now ready to run a selected cycle. Add more detergent if necessary.



Dado


25893572-cjqtzppbjhbnv3ly1nzv40fs-1-0_0.jpg
1helpful
1answer

Bosch SHU runs even when the door is open, what do i need?

Hi Jeffrey,

This depends what you mean by "runs". If the dishwasher continues with a wash cycle - i.e. circulating water - with the door open, the simple answer is that you have a defective door microswitch.

However, I suspect what you perceive to be the dishwasher running, is actually the drain pump running continuously. This happens when the anti-flood protection system has been activated and continues even when the door is opened. The simplest way to check is to open the door (while it's "running") and pour some water into the tub. If the water drains away immediately, this shows the drain pump is running and the anti-flood protection has been activated.

This may be due to water having leaked into the base of the dishwasher, but it could be as simple as a stuck or defective float-switch.

Please try the simple test above then post back for further assistance. If you're planning to investigate or repair this yourself, you're going to need a Torx T20 screwdriver and a multi-meter would be useful as well.

Regards, BElectric
2helpful
1answer

I have a Bosch Water Wizard 10P - have no hot water, no water comes out the hot water tap, can't light Pilot Light, not sure where to start would love a step by step diagram how to start pilot light -...

Open following link for Bosch tankless troubleshooting resources, including Bosch contact information, typical manuals, error codes, tech support, parts, fuel-saver calculator, service bulletins, water heater forum, fixya links, disclaimers, and links for finding service technician.
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html

Before calling service technician, read manual for fault finding and possible solutions.
Read manual cover to cover, make sure tankless receives yearly maintenance as outline in manual.
http://waterheatertimer.org/pdf/Bosch_water-wizard.pdf
http://waterheatertimer.org/pdf/Bosch_13P_16P_In.pdf

Following links talk about keeping pilot lit, and describe location somewhat. Bosch water wizard has standing pilot light.
http://www.fixya.com/support/t2961646-water_wizard_10p_pilot_light_keeps_going
http://www.fixya.com/support/t2960079-bosh_water_wizard_10p_pilot_light_keeps
http://www.fixya.com/support/t6182021-bosch_10p_tankless_hot_water

1) The manual does not show diagrams you asked for.

2) Website that sells Bosch parts does not show parts for water wizard, nor does Bosch site for parts: Instruction manual says: replace pilot injector
http://www.boschhotwater.com/HelpfulResources/PurchaseParts/tabid/837/Default.aspx
http://www.houseneeds.com/shop/heatingproducts/waterheating/parts/bosch2400espartsbuy.asp#

3) Searching "pilot injector for Bosch Water wizard" turns up fixya questions which is generally bad news for do-it-yourselfer because it means information sources are through service technician.

4) As a general rule, tankless are not do-it-yourself repairs or installation because they are affected by so many internal and external factors, including air quality, air flow, venting, other gas appliances, gas pressure, gas supply, water pressure, water flow, plumbing problems, water quality, plus internal parts and including any combination of things listed above..
Replacement parts each come will disclaimer.

Add a comment with your experience so others with same-similar problem can benefit.
Send some photos so the internet can see the problem.
http://www.fixya.com/support/r6568559-post_photograph_fixya_questions_answers

Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
0helpful
1answer

Will not stay lit.

You posted under Bosch tankless water heater.
Fixya is ready to assist resourceful do-it-yourselfer, so read information below, and if you are unable to determine what problem is, post another question saying what you've done so far, or contact service technician and when technician arrives, ask that person tricks and tips for maintaining your tankless water heater.

1) Best place to start is troubleshoot section of manual.
Bosch manuals:
http://www.boschhotwater.com/HelpfulResources/BrochuresManuals/tabid/354/Default.aspx

2) Open pdf of typical manual: troubleshoot section page 33.
http://www.boschhotwater.com/Portals/7/TechManuals/2400E_English_12_2007.pdf
http://www.boschhotwater.com/Portals/7/TechManuals/250SX_English.pdf

3) BOSCH error codes
http://www.boschhotwater.com/HelpfulResources/TechnicalSupport/BoschAquaStarModels/2400ESTechSupport/Troubleshooting/tabid/1295/Default.aspx

4) Bosch has online tech support form:
http://forms.boschhotwater.com/Home/BoschTechSupportForm/tabid/614/Default.aspx

5) Bosch problems at Fixya:
http://www.fixya.com/support/p949576-bosch_1600h_lp_liquid_propane_aquastar_a/solutions

6) Read manual cover to cover
and make sure maintenance is scheduled.
For example de-liming is recommended each year.
Utube search de-lime tankless water heater

7) Install DIY tank-type gas water heater and avoid the whole headache
http://waterheatertimer.org/How-to-install-gas-water-heater.html
http://waterheatertimer.org/pro-n-con.html

Add a comment for more free help.
Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
0helpful
1answer

Drain does not fully expell the water

Hi,
Here is a tip that I wrote that will help you with your problem...

Dishwasher2_bing.gif Problems - Water will not drain out
http://www.fixya.com/support/r4078724-dishwasher_problems_water_will_not_drain

heatman101
0helpful
1answer

Formation of ice in freezer compartment

Hi,
Here is a tip that will tell you where the water is coming from and how to fix it. The drain hole has froze shut and the water from the defrost will not drain out.

Water Running in Refrigerator from Freezer
http://www.fixya.com/support/r3780310-water_running_in_refrigerator_from

heatman101
1helpful
1answer

Bosch SHX46A (6 years old) Selected regular cycle, pressed On and closed door. Cycle did not start normally. Pump runs, but no water is coming into the DW. I confirmed the water supply line is turned on....

From your description, I doubt that the problem is door latch is the cause.
The first thing that a modern dishwasher does before it begins to fill with water is run the drain pump.  It appears that this DW is not progressing to the next cycle (inlet water) and because the pump runs even when the door is open, I agree that the controller card may have failed.
If possible, inspect all the wire connections (remove main power before you do this) ... if there is a loose connection, the controller could do odd things.
Good Luck!  Please report back what you find, OK?
0helpful
3answers

Dishwasher motor runs (even with door open), but no Water

I believe the problem is in the electronic board. It is getting a different signal thus not allowing it to run properly. You can have a local service technician for the company look at it but this is probably the cause.
Not finding what you are looking for?

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