Question about Saeco Primea Cappuccino Touch Plus Coffee Maker

2 Answers

Water leaking from underneath water tank.

My Saeco Primea Touch Plus is leaking from underneath the water tank. If I remove the water tank and sit it on the bench it doesn't leak but when I put it in the machine it leaks a little until I make a coffee then it leaks a lot. During descaling it leaks a phenominal amount of water, probably a third of the water in the tank ends up seeping out between the bottom of the water tank and the machine all over the bench. The valve in the bottom of the machine where the water tank nozzle fits into is very loose and you can move it around, is this normal or is this possible the reason the tank leaks?

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  • 2 more comments 
  • guru_dan69 Mar 27, 2009

    I don't believe the leak is coming from the tank itself, I think it is leaking out of the coffee machine itself.

  • Anonymous Mar 30, 2009

    I think the water is actually leaking back out of the bottom valve in the machine. The tank itself seems to be fine.

  • guru_dan69 Mar 30, 2009

    I don't think it is the water tank that's leaking, it seems to be leaking back out of the valve in the bottom of the machine?

  • Anonymous Apr 11, 2009

    I have the same problem. I took the water tank out and put it in a bowl overnight and there was a lot of water in the bowl by next morning. Inspection of the valve in the bottom of the tank revealed that water was escaping there. I have not dismantled it - as it is under warranty - but I believe it may be one of three possible problems:

    (1) the spring is not strong enough to seal the valve properly. This could be a problem with variability of the springs from supplier. A possible solution may be to extend the spring to get more tension or better still replace with a proper spring from Saeco.

    (2) the plastic valve surface is not smooth and thereefore not allowing a proper seal

    (3) If there is a gasket seal involved - it is either not there or needs replacing. I cannot see or read about a gasket seal in the instruction booklet.



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I rang Saeco service centre about my leaking water tank and they posted me a new tank - no questions or need to return the faulty item. I believe there may be a bad batch of tanks which leak because of faulty valves.

Posted on May 10, 2009

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  • Master
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There is an o-ring usually under the tank.

Posted on Mar 24, 2009

  • 2 more comments 
  • Ernest R
    Ernest R Apr 01, 2009

    When you remove the tank, the hole where the water drops into machine there might be 3 screws around it. In that area is an o-ring which prevents the water from spilling over the machine when the tank is in place.

  • Panagiotis Rallis
    Panagiotis Rallis Mar 08, 2013

    the o-rubber ring(you mean rubber gusket?)is there

  • Phillip Katulka
    Phillip Katulka Jan 02, 2014

    The piece below the tank that seals it to the machine is a grommet, which sits under the gray O ring cover. Lift the cover off by prying up gently with a butter knife until the tabs release. Replace the Grommet with the flat side up and the split side down. Snap the cover back in place.

  • Phillip Katulka
    Phillip Katulka Jan 02, 2014



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1 Answer

Hi, I have the Saeco Primea Cappucino Touch Plus , and it syddenly gives the error code 5 - Call assistance. I have just changed the primea Water Filter - same way as always ! What can I do ?

Need to prime the machine. The new water filter is causing the air lock in the system.Remove the filter and startup the machine it should prime by itself, when it's ready,fit the filter back and press hot water until the water flows steady. Hope it helps.

Sep 05, 2009 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

Water leaking

If there is water on top of the machine when you remove the water tank, this is whats happening.
There is a seal on top of the machine under the water tank. To get to it, remove the water tank, and set aside. There is a large doughnut shaped cap on top of the machine. Slip a screwdriver on the outside edge of the cap and pry up gently. When it snaps up, go to the other side of the cap and do the same. There is a black seal in the center and if you stick your finger in the center and it lifts out it need to be replaced. Clean any residue inside the opening with a Q-tip.
When you get the new seal, it won’t slip in. Insert it at a slight angle (double lips down), then take your finger nail and run it around the bottom edge of the seal until it slips in, then push down. Snap the cap back on and your set to go.

Jul 17, 2009 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

Grinder jammed

I'll explain how to in general, you have to work out the rest...first remove 3 screws on the coffee container...and 3 again underneath.To remove the sides..undo 6 T10 screws on RH side and 3 on LH.Then pull the front knob off and remove the coffee spout.Remove the top cover.Check the grinder whether itis accessible from the top ,if not remove 5 phyllips screws that hold the top half.Lift up and pull the grinder out. Good luck!

Jun 18, 2009 | Saeco Primea Cappuccino Touch Plus Coffee...

3 Answers

My saeco primea touch plus cappucino grinds coffebeans, but no co

prime the machine they give a little pump in the kit remoe water tank fill pump insert it in the hole apply pressure it should prime itself try opening the side valve to vent the machine let me now pierre

Jan 11, 2009 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

We have cracked our plastic water tank reservoir on our Saeco Cappucino/Espresso Maker and need to replace it.

You can special order the water tank by visiting our website

If the item is not listed please contact us.

Cerini Coffee Services
Authorized Saeco Service Center

Nov 10, 2008 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

Water filter initiation failed


Did you this steps?

Fill the tank with fresh water.
Let the filter soak for 30 minutes.
After 30 minutes discard the water in the tank and refill with fresh water.

Place a container under the spout.

Press the cup button in the middle.(Filter on, yes)

Press the cup button again.(press ok, initialisation)
The machine initialises the filter.
Press the cup button again.(done initialisation)

Then press MENU repeatly. When the "exit" message is displayed, press the cup button. In this way, the machine ends the start-up phase.

Best regards

Sep 24, 2008 | Saeco Primea Cappuccino Touch Plus Coffee...

2 Answers

Saeco Primea Cappuccino Touch Plus Coffee Maker fill water tank


The Primea do not have a float, it have a magnet and inside the machine there are a printed circuit card, this send a signal to the powerboard.

Jun 20, 2008 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

New Primea Touch Plus Machine

in the water container they is a float .the float is probably stuck tap gently the container it should work cheers

Dec 25, 2007 | Saeco Primea Cappuccino Touch Plus Coffee...

4 Answers

Water leaking into machine

it's possible, like mine with the same problem, that one or more of the plastic feet under the water tank has broken, then making the tank move and upsetting the valve underneath. My one always leaks clean water, never dirty and I have a broken foot.

Sep 29, 2007 | Saeco Primea Cappuccino Touch Plus Coffee...

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