Question about Polycom SoundStation 2W (2200-07800-001) Wireless Audio Conference

Open Question

No Dial Tone

I have no dial tone and you cannot hear on either end. I have unplugged everything and reregistered the unit but it is still not working. I can dial out and it makes a connection but there is no sound or volume on the other end. Hopefully, someone can help me. I have tried everything in the manual. It almost seems like it is in some kkind of mute mode.

Posted by on

  • Anonymous Mar 30, 2009

    I have the same exact problem.

  • Anonymous Apr 17, 2009

    able to make and receive calls, but couldn't hear anything at either end



    if we press any keys at polycom , those sound comes to the other end

×

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
  • 2 Answers

SOURCE: polycom soundstation Ex - no dial tone

Ditto!  must be a common problem.  Anyone have any internal schematic manuals of the guts?  With an internal schematic, I could probably figure it out. 

Posted on Jan 06, 2008

Ad
JackHeath
  • 1049 Answers

SOURCE: Static from SoundStation Premier

Check the phone cable you are using for your POTS line. Attach a phone directly to the phone jack and see if it is clear or static without the device.

Posted on Oct 01, 2009

male_28_cam
  • 1555 Answers

SOURCE: MY Polycom SE-220 was working fine, then line one

Can you kindly let me know which is the service provider for your line one and what media you are using for bringing the line upto your polycom i.e. copper based wire or some other media.

Posted on Feb 27, 2011

  • 146 Answers

SOURCE: We moved our Polycom Soundstation

sounds like the 'brick' went bad

this is the power supply try replacing it

also and possibly more important did you reprogram phone and phone number when you moved it??

make sure you reset all settings and start new

Posted on Mar 21, 2011

  • 146 Answers

SOURCE: I had two SoundstationEX phones

yes do a full reset and reprogram for new phone number and all settings when you move phones

Posted on Mar 21, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

How do I unblock my phone number


After you enter *67, you hear the dial tone. Dial the outbound number. Your caller ID is not presented on the receiving end.
After you enter *82, you hear the dial tone. Dial the outbound number. Your caller ID is presented on the receiving end.

Sep 25, 2014 | Lands Phones

1 Answer

Everything is working fine on my lexmark all-in-one except for the fax. It is dialing the number and says that it is connecting but will not connect. Have cut it off for a period of time then cut it back...


It could be the fax line in the wall. Try to insert a telephone straight to the wall and listen for a dial tone. If you hear no dial tone, please contact your phone company and have them check the line. If you hear a dial tone, re-plug the printer into the wall using a different known working telephone cable. Try to fax again.

Aug 26, 2011 | Lexmark X4250 All-In-One InkJet Printer

1 Answer

No dial tone pressing hook, NG and Poor line condition transmission report on sending and receiving. Confirmed good dial tone on line in and on phone on ext. Copy, display, everything else fine. I hear...


Hello,

Make sure that you have your telephone line from the wall jack plugged into the port on the fax that says "LINE" and that your telephone is plugged into EXT.

All your cables and jacks seem like they are working since your phone gets a dial tone, the onyl thing could be that the wires are mixed or the modem on the fax is broken.

Thanks,

Pat

Mar 27, 2010 | Brother Multi-Function Center MFC-240C...

1 Answer

Phone volume


In this case this machine doesnt have an exact way to increase the Dial Tone Volume...... We can try clearing NV RAM on the Printer........ Unplug the Power Supply from the printer....... Press and hold the Stop/Clear button on the Printer and Plug in the Power Supply while holding the Stop/Clear button it should say clearing on the screen at that point u can go ahead and release the Stop/Clear button.......... Now the Printer will ask for the Date Time and Country Language......... Set everything up...... Now hear the Dial tone.......... It should work Fine......... Good Luck...........

Jan 12, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Dial Tone but won't call out.


The problem was the main phone line not the phone itself

Jan 07, 2009 | Uniden Cordless Phone

1 Answer

Cordless receivers not working


If you have tried the phone base unit in the same jack that works correctly with your answering machine and you still cannot break dial tone, then you have a defective base unit. Jer

May 09, 2007 | GE 25831GE3 Cordless Phone

1 Answer

No dial tone on handsets


Hey.. Did you check to see if the phone is registered correctly ???

Jan 09, 2007 | Olympia CDP 24201 Cordless Phone

2 Answers

Problem with fax


I'm no expert but, did you try touching the online or hook button on the fax to hear the dial tone? Or connect a basic home phone into the phone jack at the wall the fax was plugged into. Do you get a dial tone. If no dial tone, call the phone company. If there is a dial tone, its the fax.

Nov 27, 2006 | Lexmark F4270 Plain Paper Inkjet Fax

Not finding what you are looking for?
Polycom SoundStation 2W (2200-07800-001) Wireless Audio Conference Logo

Related Topics:

205 people viewed this question

Ask a Question

Usually answered in minutes!

Top Polycom Lands Phones Experts

Brad Brown

Level 3 Expert

18060 Answers

The Knight
The Knight

Level 3 Expert

76046 Answers

Joseph Wright

Level 3 Expert

1600 Answers

Are you a Polycom Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...