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I have the same drive and now have repalced the drive with a new unit from Quantum under warrenty but again it ahs a stucj tape, the tapes are Quantum S$ 800 - 1.6 TB tapes but when loading it has got stuck again in the drive, I have pictures of the removal process as I cant find another way of sorting, but does anyone have a answer to why they keep getting stuck? are the tapes faulty or the drives troublesome?I have the same drive and now have repalced the drive with a new unit from Quantum under warrenty but again it ahs a stucj tape, the tapes are Quantum S$ 800 - 1.6 TB tapes but when loading it has got stuck again in the drive, I have pictures of the removal process as I cant find another way of sorting, but does anyone have a answer to why they keep getting stuck? are the tapes faulty or the drives troublesome?
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I suspect something is stuck inside the video tape slot. The video tape player will need to be opened to determine if something is stuck inside.
Years ago, when my niece's son was a toddler, my niece and her son were going to visit me, so I child proofed my home, including installing covers to all of the electric outlets which were in "toddler range." After they left, I was unable to insert a video tape in my machine. I took it to a business to have the machine repaired. The repair technician found an electric outlet cover had been inserted in the video tape slot and that blocked any video tape from being inserted.
If you can, with a flashlight, open the flap of the video tape slot and peer inside. Perhaps you can see some foreign object which might have been pushed inside.
You can chose to remove the video tape player cover yourself (ignoring the "do not open" warnings which may be printed on it) to see if something is stuck inside, or you can take it to a TV / Video repair business and pay to have the video tape player checked out (and perhaps repaired, if needed.)
might have to remove bottom of vcr and manually move the drive motor by the belt or the pully. if the bottom doesn't come off, you'll have to remove the top. usually screws on the side bottoms and one in the back. you can reach the motor from there.
Check that 'Prevent Media Removal' is disabled Check the Support Ticket Device Analysis for indications of a stuck tape Run the L&TT*** "LTO Stuck Tape Test" Try a normal eject operation--Make sure that you allow up to 10 minutes for completion Perform an Emergency Unload Reset the drive to reset the drive firmware Use Library and Tape Tools (L&TT) to Upgrade your Firmware ***Download LTT from www.hp.com/support/tapetools
I would suggest sending it to www.tape-drive-repair.com for them to fix as once the tape has been removed you will still probably have the original fault that caused the tape to get stuck.
If you do try and remove the tape yourself be extremely careful as those drives are very easy to break the load mech and tape leader assy if you dont know exactly how to remove them.
Bear in mind the tape may not actually be stuck though!
Try powering off and on the loader with it disconnected from the server just in case it is your backup software not letting the drive eject the media as this is a common issue (where the software tells the drive it is using the tape (or hasnt finished with it) and stops the eject button from accidental operation)
The tape won't come out when resetting the drive. Error 6 is serious. To get out the tape you must open the drive. But IBM has a discription online (and in the user manual) how you can do this.
http://www-01.ibm.com/support/docview.wss?uid=ssg1S1002983
I have the same drive and now have repalced the drive with a new unit from Quantum under warrenty but again it ahs a stucj tape, the tapes are Quantum S$ 800 - 1.6 TB tapes but when loading it has got stuck again in the drive, I have pictures of the removal process as I cant find another way of sorting, but does anyone have a answer to why they keep getting stuck? are the tapes faulty or the drives troublesome?
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