Adding SD card to my ILO

MAKE SURE THE LOCK IS NOT LOCKED ON IT

Check the owners manual for limitations on the external memory. Sometimes the MP3 player has a limit on external memory. Lets say 2 GB. Also make sure the lock switch is disengaged. Also try to reformat the player.

go to www.microsoft.com

Not sure if you have found the solution to your mp3/SD-card problem, it has been almost a month. Obviously I had the same problem. That's how I found your question. What I did was re-format both the mp3 and SD, then loaded the SD card first and sofar so good.

open the battery door and insert the sd card into the slot provided

my new ilo 1gb mp3 player's manual reads: you can use up to a 1 gb sd or mmc card. hope this helps. :)

I have always just copied from my music directly to ILO. Never used media player...and it always worked fine.

no you don't need the SD, its just extra :) let your computer boot up, plug in the USB cord, and you should hear that famous little "bo-dunk!" sound that tells you something just got plugged in and windows freakin' found it. then a screen may or may not come up asking you what you want to do. if so, its pretty self explanatory from there. if you don't want to use whatever it asks for, go to WMP and go to Sync. Add your songs to the list by copy and paste, and it should say its adding the files to the device. also, if you watch the screen of the mp3 player, you'll see it flash "USB Transferring", showing that its gobbling up the songs you're feeding it (in a good sense) lol. After all the songs are copied, boot up the player (you might have to unplug it first) and make sure they work. Sometimes they freeze, sometimes they dont. For me, when they freeze i just get rid of em. I don't know how to fix the freezing, i guess its just a mishap of technology...they're everywhere. Anyways, try this and let me know what happens. hope this helps :)

OK this is an "Internal" problem and it must be returned to the supplier/manufacturer for repair/replacement. I have seen this countless times B4.

If the SD card is a compatible type, it should just read it