Blackberry device error 411. I also had a strange message that told me to turn radio on or cancel. It keeps shutting my blackberry down and then will either show the above error message and tell me to reset, or tell me that my battery is critically low with a "?" beside the battery icon. How do I fix this?
Before Perfoming these steps take a Back up of your Handset. Cause 1 The wireless transceiver software was not loaded onto the BlackBerry device correctly. Resolution Re-install the BlackBerry Device Software using BlackBerry Application Loader. Connect the BlackBerry device to your computer. Open BlackBerry Desktop Manager and double-clickApplication Loader. The BlackBerry Application Loader Wizard opens. Click Next. If prompted, enter your BlackBerry device password and clickNext. The Application Loader Wizard examines your BlackBerry device?s current configuration. When it is finished, the Application Selection window appears. Select the applications to be loaded on to the BlackBerry device and click Next. The Completing the Application Loader Wizard screen appears. Do not click Finish. Click Advanced to begin loading the applications. In the Data Preservation window, select the Erase all currently installed applications check box and clickNext. In the Application Data Backup window, choose the option to automatically back up the application data before loading and to restore the contents when the load is complete. Click Finish to begin the BlackBerry Application Loader process. Click Close when the loading operation is complete. Cause 2 There is a wireless transceiver hardware failure. Resolution Contact your service provider for more information.
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