Maytag Neptune FAV6800AW Top Load Washer Logo
Posted on Mar 24, 2009
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Start the wash . Lets say quick wash . error nd

Started the wash , letting it cycle through it stopped at wash with water and little suds in the tank. So this happened to me once I cleared the error codes and then squeezing the hose going from the tank to the pump while in service mode finalling pulling through thus draining . It has happened again after my wife had put our big comforter in it . I got water and little suds not draining . I've been through the service manual up and down any suggestions that could stop this forever.
It's a Neptune TL , Maytag

1 Answer

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  • Master 750 Answers
  • Posted on Apr 07, 2009
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HiYa ngateley



"nd" refers to a No Drain issue . check for restriction in pump assy, restricted drain hose loose wire at pump, bad pump.

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0helpful
1answer

My washer is showing a f32 ,f71 codes what does that mean

Sd Error Suds Detected (Stored Error Code F71) Did you use regular detergent?
Regular or hand-washing detergents are not recommended for this washer. Use only High Efficiency ("HE") detergent.
Did you add too much detergent?
Always measure detergent. Follow detergent manufacturer's directions. If excessive suds are detected, the washer will display this code while running a suds reduction correction routine at the end of the wash cycle. The suds reduction routine removes extra suds and assures proper rinsing of your garments. If the code remains and the wash cycle dial is ?ashing after the recovery routine has stopped, re-select your desired cycle using cold water. Press START. Do not add detergent.


Ld Error Washer is taking too long to drain water from the washtub
(Stored Error Code F32) Check the following:
Is the drain hose or pump clogged?
Is the drain hose higher than 96" to reach the drainpipe?
Is the Drain Pump Running?
Is the pressure transducer hose kinked, disconnected, or punctured?
Press PAUSE/CANCEL to clear display.
0helpful
1answer

Code nd

Don't know if this is your problem but sometimes ours will appear to drain, but there is still a lot of suds that remains and trips the nd (no drain) indicator/lockout. We had to pour water in from a bucket to beat down the suds, then repeat several times to get all the suds out. First time I took off the back of the washer, disconnected the pump, then let the suds out. To much work.
1helpful
1answer

Final Spin Trouble

Time remaining is not always correct. The machine adjusts it's cycle times for various load conditions, but the display doesn't adjust. Instead it just stays where it was when the machine started making the adjustment. An example would be if you don't use high efficiency (he) detergent. What happens is that regular detergent creates too many suds. When the machine drains the water emptys first leaving a layer of suds. The pump can't move suds because of it's poor design. Try to imagine a hose filled with suds with a small impeller at one end. The impeller can pull the suds immediately around it away but anything out of it's reach will just sit there till they pop.

Likewise, the pressure switch can't detect a lack of pressure because the suds (being ornery little clusters of air) sit in the space that should be occupied by water, or in this case no water. Fooling in effect, the pressure switch into behaving as if the tub still contains water. Once enough bubbles pop the pressure switch will do it's thing and the time display will start where it stopped as does the rest of the cycle, in this case final spin..

So first let's verify that it isn't just a cycle adjustment. About the only way to do that is to see if it will finish the cycle. Unless you just use way too much detergent ten minutes should be way more than enough time for suds to pop or about anything else to correct itself. So next time it occures just wait and see what happens. Maybe it'll give us an error code. Let me know.



0helpful
1answer

May tag Neptune showing codes

Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.

Do
Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.

FL
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.

Sd
The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.

PF
The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.

Nd
The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.

LO
The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.

Lr
The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional. Maytag Neptune Priority One Service: (888) 462-9824

NF
The "nF" code appears when the washing machine has tried to fill with water and has failed. Verify that the inlet hoses aren't kinked and that the faucets are fully open.

Od
The "od" code appears when you must open the washer door. The Maytag Neptune washer requires that you open the door between cycles.

Other Codes
* If your Maytag Neptune washing machine displays any codes that are not listed above, contact Maytag Neptune Priority One Service for assistance. Maytag Neptune Priority One Service: (888) 462-9824


Hope this helps (remember to rate and comment this answer).
3helpful
2answers

If you get the FL how do you get the door to open??

  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.
1helpful
1answer

Maytag Neptune TL clothes still dripping wet after full cycle

Pump out time of 40 seconds sounds good.

No ND error code and you spin up to 850RPM which is max for the machine.

You have no standing water in the wash basket.... I'm scratching my head.

Could you do a Spin Only cycle with that same wet wash load and set the SPIN for Max Extract. After you start the Spin Only cycle put the machine in Service Mode and watch the RPM range. This cycle sets the display to 12 minutes. Let’s see if the wash load remains wet and what max RPM is reached.

""Maybe the pump is not turning on during the spin cycle?"" You have no standing water in the wash basket correct? I feel the pump is turning on or you would have standing water in the wash basket and the pressure switch would have never indicated an empty condition (Low Level pressure switch contacts) to the Control Board. The Control Board would have stopped the wash cycle with a ND for no drain error code.

The pump in the spin cycle will turn on a number of times see if you hear turn on in a Spin Only cycle

I just ran a Spin Only light wash load with about 5 gallons of water in the wash basket. Timer went to 12 min. I toggled into Service Mode to watch wash basket RPM. At about the 5 Min mark (toggle in and out of Service Mode) the wash basket reached 850RPM then a few minutes later it stepped down to 830RPM to end of Spin Only Cycle. You don’t have a water valve stuck open or you would flood/over flow of the machine. Did you here the drain pump turn on several times during the Spin Only cycle?
Rich
3helpful
1answer

Code nd FAV6800AWW, Serial number 10

Hello HopelessR,
Don’t buy a clutch I don’t feel it’s a clutch issue at this point. I hope you can hang in there for some basic troubleshooting. I’m an owner like you not a repair person but I have worked some issues. I feel with the info supplied that you have a true “nd” alarm. The “nd” alarm is triggered when the washer fails to drain completely as monitored by the pressure switch input to the control board and the factory program time limit required for draining the washer. I have never experienced an “nd” alarm until this evening. This was a user induced “nd” failure by pumping wash water back into the tub during the drain cycle of Quick Wash cycle. I started a Quick Wash cycle with no clothes in the washer and with the remaining three settings set to min settings. At the 22 min mark the washer started the drain pump and began a slow spin CCW of the wash basket. It took several minutes of pumping wash water back into the wash tub to trigger “nd” alarm. The washer indicated time stayed at the 21 min mark until the “nd” alarm triggered. 1st test; could you start a Quick Wash cycle with what you would consider a full wash load with the settings I mentioned and let’s see what the results are. I don’t feel you have a clutch issue with no dc/UC error codes to the console. I believe at this point that you have a drain restriction problem. I can’t explain why the washer completes the cycle with the wash basket empty at this point. The 2nd test, do you have a deep sink you can pump the wash water into and observe the stream output? The stream my FAV6800AWW will produce is about a 3” vertical column of water out of the drain pipe held over the deep sink with the drain pump running and no clothes in the wash basket. If you have a deep sink and a helper that can turn on the drain pump in service mode as outlined below we can compare your drain pump output to mine.
You can turn on the drain pump in Service Mode with the process below.
1. Enter Service Mode by pressing both the Enviro Plus and Spin Only keys simultaneously until the washer beeps.

2. Next you need to go into the Board Output Test by pressing the Delicates key; your display should now read “ot”.

3. Now press the Presoak key this will start the drain pump and it should begin to empty the tub.

You can press the Off button to stop the drain pump.
If the output stream is low we can troubleshoot the restriction starting at the Sump Cap Item 9 and work back toward the drain pump.
I’ll hang in there with you if you want to continue to troubleshoot the issue. Maybe we can get some suggestions from other forum members. Rich
The Service Manual for reference. Sears Parts Direct for reference.
0helpful
2answers

Dishwasher started leaking suds and water out of the bottom

Please reply with the manufacturer and model number of the dishwasher.
I doubt that you have done any lasting damage to your dishwasher. Recommend that you empty the DW, start the dishwasher with no detergent added. Select a quick cycle if it is available, but more than a rinse. As soon as the water fills and the wash cycle begins, open the dishwasher and add at at least 1 cup of White Vinegar and close the door.
Keep an eye on the unit to make sure the suds don't overwhelm you again. If it does, go to a store that rents carpet cleaners and by just the de-foamer bottle. Add one table spoon or so. The suds should get knocked down.
After problem is resolved: Recommend you switch to a brand name Washing powder like Electrosol or Cascade. Avoid gel or the tablets for all dishwashers.
Good Luck!
Apr 01, 2009 • Dishwashers
0helpful
1answer

How to drain liquid chlorine?

Get as much as you can out with a towel, then flush the rest with cold water. Just pour it in and dry it out with a towel until you are able to pour water in it and it go out the dispenser like normal. After you have gotten the dispenser cleaed out you will need to get the detergent out of the machine before using it. Start a cycle with cold water. Let it start washing, when you see suds forming pour in a little vegetable cooking oil. This will kill the suds. Keep doing this through the cycle. After the suds are gone and the cycle is done, run it through another cycle with hot water. If you have no suds you are done. If It still suds up by the end of that cycle, run the cold wash and vegetable oil again.

You should be ok by running one cold and one hot, just watch it and add a little oil to kill the suds.

The cooking oil trick works with dishwashers too if you ever put the wrong detergent in them.

Please reply if you need any more help.

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