Only scanner problem .when i scan ,horizontal spread lines appeared on the scanned paper .they are not regular lines or on regular distance .They are spreading on almost all the papers and they differ from one paper to another .All other functions as printing or copying do their functions properly. i hope to get your advice about this problem .... Mr.Abdulmalek alaklan email: [email protected]
No PC model stated
no OS stated (opr. system) windows 10?
we can not help you, ever lacking key facts
why not go to your HP support page and load all software
Related to Laserjet 3050
here
https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-3050-all-in-one-printer/1140783/model/1140778
SOURCE: Black line when scanning or copying
If the line only appears when the scanner is used & not when printing directly from the computer, you are correct in assuming the problem lies in the scanner assy. There should be mirrors attached to the scanner assy which will gather dust and cause copy/scan problems. Remove the glass & clean the mirrors with a DRY cotton cloth. Do not use any cleaning solution on the mirrors as they are sometimes treated & can be ruined if they come in contact with a cleaning solution. Use the dry cloth to wipe off the lens while you have it apart.Also clean both sides of the copy glass while you have it off. Reinstall glass & test.Cleaning the optics solves the problem most of the time. Good Luck!!
SOURCE: the copier and scanner are not working
hi friend
remove & reinstall u r printer driver
then after try to scan
SOURCE: there is a line on the paper when copying on our hp 7680
Is the line apparent when you do a copy off the glass flat or when you copy through the auto sheet feeder?
Lift up the document feeder so you can see the glass. Have a look at the glass can you see and signs of tippex of other stuff on the glass, give the glass a clean and the line should go. If not there may be dust etc inside the optical mechanism.
SOURCE: My HP Officejet 5610 All-in-One won't copy or scan any document
Fiend your solution direct from hp. Here is your solution...
http://www.hp.com/printer/prob676ijt65/solution
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