Question about NorStar T7316E Corded Phone

1 Answer

Nortel T7316E Voicemail

Hi,
I've just moved into new offices where they have a Nortel system. I've recorded my voicemail but cannot activate it. The phone is on a loop with another handset and they just keep hopping from one to the other.

Please help

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  • ynotphone
    ynotphone May 11, 2010

    Sounds like the Forward No Answer -or- Forward on Busy has been enabled to each others sets...



    do you know how to get into system programming?

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  • Contributor
  • 27 Answers

It sounds like both phones are set to ring on incoming calls and both phones are set to call forward to voice mail box with the same amount of rings . you should turn off the ringing for both phones that way it will not jump between the to mail boxes . now when a call is trans it will go to the box .

Posted on Aug 15, 2009

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 537 Answers

SOURCE: Changing MAIN voicemail announcement

I am not a phone installer and we have another vendors' phone system here at our work.

It can be *extremely* difficult setting up these phone systems, even with a manual.

Here is one such link that might help:

http://www.alphatelecom.ca/meridian_norstar_manuals.htm

Here is another forum that has lots of friendly folks that might be able to help

http://www.sundance-communications.com/forum/ultimatebb.php?/ubb/forum/f/8.html

You will get an answer much sooner on there than here probably.

Mike

Posted on Nov 09, 2007

SOURCE: changing name in nortel T7316E handset

instructions are toward the bottom of this page:

http://www.telephonemagic.com/phone-support/norstar-feature-programming-code.htm

Posted on Aug 26, 2008

  • 1 Answer

SOURCE: how do i inrease the number of rings

Don't know if this will work, but try the 983 feature, pw 1020000 (or 120000, or 10020000, depending on your extension numbering). Access the Mailbox menu. "Show" thru the menu until you get to "forward to" ###, then next. This should ask for delay. (to est time in seconds, multiply the number of rings by 6)

Posted on Jan 02, 2009

ynotphone
  • 192 Answers

SOURCE: change extension number on Nortel T7316E model

Well ~ eagleeigh731 has it mostly correct, do what he said to do and get into the programming --> find SYSTEM PRGRAMMING --> hit next until you find CHANGE DNs--> OLD DNs (this is the old extn#) 222 then type in NEW DN 431--> then hit the end or release button.
Voila your new extension is now there... to check dial FEATURE 0 then press the intercom button, the new extension should be there.

Posted on Mar 19, 2009

  • 52 Answers

SOURCE: Nortel Voicemail Reset Password Problem

You have to make sure this is the wright mail box for that local The mail box should be the same as the local.From the main set press feature 983 password
120000 for 2 digit locals , 1020000 for 3 digit locals etc then press mbox press chg enter mbox no. next password press reset this will take in back to 0000 as mailbox password.

Posted on Nov 27, 2009

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1 Answer

Voicemail change message


How To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
How To Record Your Alternate Greeting (Used when on vacation or out of the office.:1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the Choose softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting.

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It is called CCR Custom Called Routing.
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There is too much to mention here that needs to be done.
Norstar System Coordinator guide (for any version) is your friend as well but a 2 hour service call is well worth the headache.

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