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Anonymous Posted on Jun 18, 2013

Oce colorwave 300 error 22523 - Office Equipment & Supplies

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Oce Guy

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  • Office Equip... Expert 309 Answers
  • Posted on Apr 25, 2019
Oce Guy
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Error code says its Carriage electronics failure, but chances are its a failed print head. Shut off machine and unplug. Remove all printheads and close caps. Close all cover and start printer. Printer will ask for print heads. Insert one at a time and continue shutting off printer and turning on again until the same error comes up. When it does, its the last printhead you stuck in.

3 Related Answers

zenseo1992

Printer Help & Support

  • 783 Answers
  • Posted on May 03, 2013

SOURCE: Oce plotwave 300

This error will be caused by a jamb inside the cutter assembly of the lower roller drawer. Remove the two black Torx screws at the left and right sides inside the lower paper drawer. Next remove the galvanized cover. You should then be able to see the edge of the paper. Grasp it firmly with a pair of needle nose pliers and pull straight up and out. Clear your errors and commence printing.

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Richard Macbeth

  • 46 Answers
  • Posted on Jan 23, 2015

SOURCE: Oce Colorwave 300 gives error 22005

The media is stopped during the initialization of the printer. Problem : Error: "22005" Software failure in the printer Media jams with error code 22005 - software failure in the printer

You will need to call Canon Software support for a fix:
Whether you prefer to communicate over the phone or by email, we are flexible in delivering support to optimize your productivity, providing timely answers to your questions.

Phone Support
Phone:
In United States: 1-800-662-2966, Option 2
In Canada*: 1-888-459-5542 for Software Support
In Mexico*: 01 800 800 0623 for Service and Technical Support
Hours: Monday through Friday, 7 a.m. to 7 p.m. Central Time
*Customers outside of the U.S. who do not have access to our toll free numbers can dial our local number: (630) 351-2900 x6010

Email Support
Send us an email and include all of the information listed below. Please be as detailed with your description as possible, including the steps you have already taken to assess and/or solve the problem.

Before Calling or Emailing
Please include the following information in your email or have it ready if contacting us by phone:

  • Your Support ID
  • Your machine model number and serial number
  • The title(s) and revision number(s) of the software you are using
  • The type of computer and operating system on which the software is installed
  • The exact wording of any error message(s)
In addition, when calling please arrange to have a telephone within easy reach of the affected PC and your device. In describing a problem with software, please be as specific as possible. For example, it will help us to know what steps you have already taken to diagnose the problem, whether this has occurred previously, whether an error message was displayed, and whether you have made any changes (upgrades, registry edits, installations, etc.) to your system since its purchase. pixel_v1_m56577569830476157.gif

nick_west12915

Oce Guy

  • 309 Answers
  • Posted on Jun 13, 2017

SOURCE: Oce Colorwave 300 gives error 22005

Richard Macbeth's answer is correct. Call support on this one. Is this happening on 15" or 21" paper? It could be the Measurement and Control Unit on the carriage. Also, it is best to get this upgraded to the latest supported version of code.

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This error will be caused by a jamb inside the cutter assembly of the lower roller drawer. Remove the two black Torx screws at the left and right sides inside the lower paper drawer. Next remove the galvanized cover. You should then be able to see the edge of the paper. Grasp it firmly with a pair of needle nose pliers and pull straight up and out. Clear your errors and commence printing.
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