Epson Stylus Photo R300 InkJet Printer Logo
Posted on Aug 21, 2007
Answered by a Fixya Expert

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Epson r300 printer

My epson r300 shows "General Roor See printer documentation for information about clearing the error" I have tried this and also the Epson web site there is no information available

  • 4 more comments 
  • nickman Nov 28, 2007

    Havnt used the printer in 6 months, used it for first time yeaterday and general error see printer documentation comes up, why?

  • the jester Nov 28, 2007

    my printer says service required, parts inside are at the end of their service life, see documentation

  • Anonymous Dec 22, 2007

    general error belt slips head stops moving

  • Anonymous Dec 27, 2007

    general error message appeared on screen refer to documentation but cant find any info

  • ELSprime Feb 27, 2008

    "General Error. See your printer documentation for information about clearing the error."
    Tried the "Power/Stop/Ink" turn on procedure, got this -
    "CLEAR WASTE INK CTR"
    "FINISHED"
    "TURN OFF"
    "PRINTER POWER"

    This did NOT fix the problem. Next power up give the same old "General Error...."

  • Anonymous Dec 31, 2008

    "General Error. See your printer documentation for information about clearing the error."
    Tried the "Power/Stop/Ink" turn on procedure, got this -
    "CLEAR WASTE INK CTR"
    "FINISHED"
    "TURN OFF"
    "PRINTER POWER"

    This did NOT fix the problem. Next power up give the same old "General Error.

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  • Posted on Jan 13, 2008
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Step1..............switch on
step2............press+hold stop,ink,power buttons untill printer switches self of
step3............switch back on and problems should have gone

  • Anonymous Jun 25, 2012

    nothing happen... still the red lights blink

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  • Posted on Aug 22, 2011
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THANK YOU VERY MUCH! :) I FIXED IT 100%
step1..............switch on
step2............unplug the printer cable
step3............ press+ (hold stop,ink,power) buttons until general error message appeared on screen "CLEAR WASTE INK CTR"
"FINISHED"
"TURN OFF"
"PRINTER POWER"
step3............plug in the printer cable step4............switch back on and problems should have gone.... :)) GOODLUCK!!!!!!!!

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  • Epson Master 705 Answers
  • Posted on Nov 21, 2007
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This is usually fatal. You can try dismantling the machine and checking all the sensor flags are intact etc, but it often boils down to a ruined main board.

Bin it and buy and buy a HP!!

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General error see your printer documentation for information

the best way to overcome this problem is to re-install driver it. the link provided below will take you to the place from where you can get it downloaded -

http://drivers.freesoftz.com/other-driverstools/others/51983-epson-stylus-photo-r300-driver-5.5b.html
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http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Doc&oid=26322&prodoid=37368458

The documentation for the epson printer is rather detailed though, and it is possible I missed it somewhere, but I would try the above link for more leads that may lead to a solution.

Maybe try to call Epson technical support for more information:
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Good luck and thank you for using FixYa.

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