HP Pavilion dv8135nr PC Notebook Logo
Posted on Mar 24, 2009

HP dv8135 notebook Remote IR receiver doesn't install HID driver

Drivers not installed for Human interface so won't control Media Center

  • 1 more comment 
  • js3652 Mar 24, 2009

    It's the one that came with the previous HP notebook - made by eHome I think. The OS is XP Media Center

  • js3652 Mar 27, 2009

    been there, done that (snide comment here)



    I give up. Going to get a wireless mouse.



    Thanks gang

  • Anonymous May 11, 2010

    Are you using XP or Vista Media Center?

    Are you trying to use the Remote Control that came with TV Turner Card? Which brand?



    Some Remote control/TV Turner card are not compatible with Media Center.

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  • Posted on Mar 27, 2009
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It appeared you might need to down the newer version of the driver.

HP Media Center PCs - Troubleshooting the Remote Control and the IR Sensor
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&dlc=en&cc=us&docname=bph07914

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You need to go to the web site of the company who made the keyboard to get the correct driver. Most keyboards are identified as an audio device or a Human Interface Device (HID) and Windows should install a generic driver to make it usable. If none of that is happening the manufacturers web site it is.

I’m happy to assist further over the phone at https://www.6ya.com/expert/kevin_c38b47f462e94458

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HP TSGH-IR02 Remote Control how to install

This document pertains to HP Media Center computers with Windows XP, Media Center Edition.Use this document when the remote control does not work correctly with the Media Center software.Troubleshooting the remote controlUse the following items to troubleshoot when the remote control does not respond or when the remote control does not work properly. For example, when a key is pressed the selection moves all the way to the top or bottom of a list, or moves a selection many different places instead of the item you were trying to select.Before attempting these steps, make sure that PC has been updated with all of the latest Windows updates. Many updates for Media Center, like Update Rollup 1 for eHome Infrared Receiver, can be downloaded easily through the Windows Update software Tool.
Make sure that the batteries for the remote control are installed correctly and charged.Make sure that the front of the remote sensor is unobstructed, within a 45-degree range, and is less than 26 feet (8 meters) away. Disconnect all devices that use a USB connection except to the receiver, keyboard, and mouse. Restart the PC, and then try the remote again.If a pressed button repeats itself (sticks), unplug the IR receiver from its USB connection, wait one minute, and plug in the IR receiver. If the pressed buttons continue to repeat, alter the lighting conditions in the room or move the location of the IR receiver. Other remotes and HP Media Center PCs within range can also cause this issue.Try pressing the Enter key on the remote after changing a channel.If the remote control works when using the media center software, but does not work when changing the television channels, re-configure the Media Center software settings for the cable set-top box or satellite receiver
Point the remote control towards the IR receiver and press a button. A faint red light should appear on the IR receiver. If the light appears, then the problem is probably in the software that is using the remote control (most likely the configuration of the Media Center software). Close the software, restart the computer, and then re-open the software to solve this issue.

Troubleshooting the IR receiverThe IR receiver is the small device that receives the signals sent by the remote control. Use the following steps to test and reset the IR receiver.Disconnect the IR receiver from its USB port on the computer, maximize the Media Center window if it is open, and then reconnect the IR receiver. Test again.Point the remote control towards the IR receiver and press a button. A faint red light should appear on the IR receiver. If the light appears, then the problem is probably in the software that is using the IR receiver (most likely the Media Center software). Close the software, restart the computer, and then re-open the software to solve this issue.Click Start , right-click My Computer , and then select Properties .Click the Hardware tab and then click the Device Manager button.Click the plus sign next to Universal Serial Bus Controllers.If the eHome Infrared Receiver is listed under Universal Serial Bus controllers, Windows is properly detecting the IR receiver. If eHome Infrared Receiver is not in the list, or there is an exclamation mark or a question mark on the device, perform the following until eHome Infrared Receiver appears correct in Device manager:Unplug the end of the USB cable on the IR receiver from the computer and plug it into the same USB port.Plug the end of the USB cable on the IR receiver into the front USB port on the computer.Disconnect all other USB devices, leave the IR receiver plugged in, and then restart the computer. Plug in other USB devices after the IR receiver shows up in device manager.Figure 1: IR receiver listing in Device Manager









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Testing the remote controlUse the following steps to check the responsiveness of the remote control:
  1. Open the Media Center software by double-clicking the Media Center icon the desktop or by pressing the green Start button on the remote control.
  2. Click Settings , and then click General .
  3. Click Check Your Remote , and then click Next .
  4. Press the numbers on your remote control. The corresponding numbers on the numbers on the screen should glow when each button is pressed. A faint red light should also glow inside the IR receiver each time a button on the remote pressed.
  5. Click My control is working properly , and then click Next . Do not click I am having problems with my remote control as this will not do anything.
  6. Click Finish after you are done.
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Have a hp desktop and laptop. Desktop came with a

HP is pretty good about cataloging their products and all related drivers. Thing with this model laptop is there are many variations. You'll want to go to www.hp.com and click the support tab. Use the product search box and key in the part number as opposed to the model number. The part number is on the serial tag stampted to bottom of laptop. It will read p/n and a series of letters and numbers. Key this in to the search box.This should return a table with drivers and software for your specific laptop. Note, the IR may only work when certain software is loaded like Window Media Center or media players.
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be sure you have installed the driver. If you are using windows 7 you still need to install the winTV driver. I know this because I had the same problem. It should work then. Just go to TV setting in the media center setup and it should scan for channels.
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3. Right click on HID - Compliant Consumers Control Device and choose update driver.
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Vista says something along the lines of it can't find driver?
I had that happen with my new Targus wireless rechargable mouse.

Look in device manager, if it is listed as an UNKOWN DEVICE, you need to manually install driver as HID-compliant mouse.

Details:
Go to >Control Panel > System Select Device Manager from lefthand list.
There should be an "Unkown Device" in the list. To be sure, expand Mice and other pointing devices and see if your device is already there. Better yet, unplug mouse's receiver and the unkown device should go away.
Right click on the unknown device, and choose Update Driver Software... select Browse my computer for driver software then Let me pick from a list of device drivers on my computer then you need to find Human Interface Devices and subcategory HID-compliant mouse.
Vista tends to try and install these devices as USB mice when they should be HID.
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Install the consumer ir driver from the following link:
ftp://ftp.hp.com/pub/softpaq/sp41501-42000/sp41705.exe
Even if the issue is same then perform system restore to a previous date when the mobile remote is working perfectly.
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BB + dongle(e.d)

use this drive,

http://www.team-mediaportal.com/files/Download/Drivers/Remotes/MCERemoteReplacementDriver/
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Cant able to open windows media center and quick play from the remote control

Hello!

the ultimate solution of your problem is to reinstall the windows operating system of your system. I am sure this will resolve the issues.

After install installing the OS, you should install all the drivers.

May this help!

best regards, melnavz
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