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If your Nautilus T9.14 elliptical trainer is displaying the "service 72" message, it typically means that there is an issue with the incline motor. The incline motor is responsible for adjusting the incline of the elliptical, and when it is not working properly, the elliptical will display this error message.
Here are some steps that you can try to resolve the issue:
Check the incline motor connections: Make sure that the connections between the incline motor and the console are secure and tight.
Check for any debris: Make sure that there is no debris or foreign objects blocking the incline motor.
Check the incline motor fuse: Make sure that the incline motor fuse is not blown and replace it if necessary.
Check the incline motor itself: Make sure that the incline motor is not damaged or worn out, and that it is functioning properly.
Contact the manufacturer: If none of the above solutions work, it could be a problem with the incline motor itself and it may need to be replaced. Contact the manufacturer's technical support for further assistance and they may have more specific troubleshooting steps to help you fix the issue.
It's worth noting that this error code is related to the incline motor, so the incline feature may not work and you may need to use the elliptical trainer without that feature until the problem is resolved.
Got a Sole elliptical machine? Is it displaying a NEED LUBE error message when you turn it on? Tyler at Sole service told me this is a software bug. It appears every 180 miles of usage, and it was really only intended for treadmills, not ellipticals.
You can clean and lubricate the rails and wheels - and you should - but the error message won't go away. Instead, you can get rid of it by resetting the odometer. First, press and hold the Start, Enter, and Stop buttons for five seconds to enter engineering mode. Use the arrow keys to select FUNCTIONS, then select ODO RESET and press Enter. Turn the machine off and on again, and voila, no error message.
Thanks Tyler! Happy exercising!
Precor Error 05, Key Depressed at Power Up
Probable Cause
1. A key is permanently depressed on the display.
2. An interface chip (IC) has failed in the upper PCA's keypad.
3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display.
Corrective Action
Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.
Precor Error 05, Key Depressed at Power Up
Probable Cause
1. A key is permanently depressed on the display.
2. An interface chip (IC) has failed in the upper PCA's keypad.
3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display.
Corrective Action
Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.
Precor Error 05, Key Depressed at Power Up
Probable Cause
1. A key is permanently depressed on the display.
2. An interface chip (IC) has failed in the upper PCA's keypad.
3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display.
Corrective Action
Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.
DO NOT PLUG THE DATA CABLE IN TO THE CSAFE PORT. It needs to be plugged into the 'lower board' port. Error 30 is a communication problem - check to see that the cable did not get damaged in the move. Hopefully you did not blow out the upper board by plugging it in incorrectly.
Precor Error 05, Key Depressed at Power Up
Probable Cause
1. A key is permanently depressed on the display.
2. An interface chip (IC) has failed in the upper PCA's keypad.
3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display.
Corrective Action
Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.
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