Register hend set to base

The KX-TGA641 handset is not compatible with the KX-TGC350 base. The KX-TGC350 communicates with the KX-TGDA20 add-on handset. The included handsets are KX-TGCA35 (1 to 4 handsets depending on the model). See the manual here: https://help.panasonic.ca/viewing/ALL/KX-TGC350/OI/TGC364_PNQX7789XA/TGC364_PNQX7789XA.pdf . You can also check the product page here: https://shop.panasonic.com/cordless-corded-telephones/cordless-telephones/KX-TGC35.html?dwvar_KX-TGC35_handsets=1 .

The KX-TGA641 handset is compatible with the KX-TG6400 series base. See the manual for this expandable cordless telephone system here: https://help.panasonic.ca/viewing/ALL/KX-TG6411/OI/TG6411_PNQX1623YA/TG6411_PNQX1623YA.pdf?a_id=54175&session=tg2XbQ_o . You can also find the handset's manual here: https://shop.panasonic.com/support-only/KX-TGA641T.html . Additional information for the KX-TG64 series phone system is available from one of those product pages: https://shop.panasonic.com/support-only/KX-TG6411T.html .

I wish that I had better news for you. In this case, the base is speaking a different language during registration than the KX-TGA641 is expecting. They will never properly communicate.

Cindy Wells

Found out how to change the handset number [1] [2] [3] [4] etc on a Panasonic Cordless handset

Panasonic KXTG6644B

Changing Handset Number:
Deregister two Handsets [#1 & #2] 0r [#3 & #4] etc

On each handset hit -
[MENU] # 1 3 1
[ERASE] [YES]

(This leaves and open space on the base unit)

Re-Register 1st Handset [#1]
[MENU] # 1 3 0
Hold [LOCATION] on Base Unit 5 Seconds
Place the Handset you want #1 in Base Unit

Re-Register 2nd Handset [#2]
[MENU] # 1 3 0
Hold [LOCATION] on Base Unit 5 Seconds
Place the Handset you want #2 in Base Unit

Please refer page 31 in the attached manual for registering handsets to base unit. Good luck.

http://service.us.panasonic.com/OPERMANPDF/KXTG6511-MUL.PDF

Hi, I have the same problem. My set is Panasonic KX-TG6522C. Please let me know how you fixed this issue (if you already have)

Hi,

If you get busy tone in your Panasonic KX-TGA820 cordless phone, it may be due to any one of the following reasons:

1)The called handset is in use.

2)The handset you are calling is too far from the base unit.
Check whether the base unit is not so far from the handset

3)There is no handset registered to the base unit matching the extension number you entered.
Try to re-register the handset to the base unit again, To know details regarding registering and re-registering, please refer page 38 of the manual, which you can download from the link given below

4)Other units are in use and the system is busy. Try again later.
Try to check whether the other units are not using your base unit

You can download manual for your phone from the following link for reference
http://service.us.panasonic.com/OPERMANPDF/KXTG8231.PDF

Please rate this solution
Rnj VINODKUMAR

Sounds like the antenna on the base station is not receiving, or the cordless handset is not transmitting -OR- the sets have never been registered to the base station (please look up registering to base station, if the set has never been registered)

Did the cordless set work before?

The base station or the handset may just have a hick up, I would un-plug the base station and leave it un-plugged... now get all the cordless set(s), and take out the batteries from the cordless set(s). Wait for about 15 seconds for all the power to drain out of the sets, then re-install the batteries.

Once all the cordless sets are back up and working, plug in the base station and wait for about 1 minute.
This forces the base station to re-establish and link between the base station and the cordless sets.

Good luck

i have sort of same problem! I recently bought Panasonic KXTG7223E TRIPLE TAM DECT Cordless Phone.
I have tried to register one of the hand set to the base unit but funny enough it has been regitered to my neibour's phone! I have tried to deregister it but does not let me! can any body help please?

Hi Kevin,

Sorry for being off line so long. If you have not fixed the problem already, I would try de-registering the handset 3 (from both the base and handset), then re-register it, it should re-register as HS 3, unless 1 and 2 are vacant. If that does not do it, de-register just the handset (not at the base), then re-register it to the base, it will grab the next sequencial intercom number. If it is still failing, then the handset is most likely defective. As a last resort, you can try initializing the handset and the base. Let me know how it goes. CG

STEP1:
On the handset you want to discard go to "SETTINGS HS" -> "REGISTRATION" -> "CANCEL BS"
This will discard the registration of the handset to any base.

STEP2:
Using the handset you want to register go to "SETTINGS HS" -> "REGISTRATION" -> "REGISTER HS"and select the base you want (i.e. BASE 1, BASE 2, ..., BASE n).

NOTE:If you do not get access to the BASE you are looking for (STEP 2) then you have to cancel the registration of the new handset to any base. Therefore, follow STEP1 for this handset as well and then follow STEP 2.

After you finish all the above, hold down the "PAGE" button for about 5 secs.

You are now done!!!

Good luck
Simos

The message on crystal reads"no link to base. Move closer to base, try again". I put in a new battery in each phone and not sure if they are charging. i keep getting the same message. What is the problem and how do I solve it?
Thanks