Cannot get power to living Air purifier. Model # XL15
I called with this problem, and after explaining that I did everything I was supposed to do, including vacuuming the inside and outside, cleaning the wire with at LEAST 20 up & down strokes, and cleaning the plates with hot sudsy water, allowing 24 hours to dry and the holding down the power button to reset the unit for 10 seconds; the near-English speaking tech asked me if I had done each step (individually) that I JUST TOLD HER I did. She asked me if I had the original store receipt (which I couldn't find at the time I was on the phone) and then told me that they would send me another one for $29.95 freight plus I would have to pay for return shipping of the original (2-month-old) unit. At this rate of exchange I could just buy another brand new one in less than a year.
SOURCE: model xl15 "living air" purifier, where might i
Here you go my friend...
http://alpineairproducts.com/?action=Products&Product=79&PHPSESSID=7a86f6ae93806cddc78aea015eb0c1a5
Hope this helps....
Please leave feedback for me!
438 views
Usually answered in minutes!
×