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the photo doesnt show anything when you are looking at the bottom are there four legs if their are four they are adjustable by turning them you will raise or lower a corner adjust legs till unit level your owners manual shows how to do the adjustments also ---if you are missing a leg either return for replacement or notify customer service for replacement part
Can you see it in your device manager? if you can't then its a physical problem which means you will need to double check your physical connections between the cdrom and your motherboard as well as the power connections.
Another way to double check is go to your bios and see if the biois detects your cdrom. If it doesnt then i think you cdrom is dead.
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