HP Pavilion dv2000t Notebook Logo
Posted on Mar 21, 2009
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Dropped laptop, color on screen not natural

I dropped my laptop I'm guessing on its side since the cd drive no longer functions and is protruding. when I turned on the computer, I noticed that the colors are off ( things that are supposed to be black are a fuzzy and grainy red, kind of looks like its moving. Also, the white is teal.) I'm not sure if the problem is necessarily the screen. I had a tech support guy look at it and he lowered the color quality down to 8 bits and plugged it up to an external monitor. It appeared to look screwed up on the monitor as well. When I brought it back to my dorm room I started it up and put the color quality back to 32 bit and everything was normal! Since then i had never moved the laptop for 3-4 days. Now it is acting up again, doing the same exact thing. If anyone could help pin-point the problem it would be greatly appreciated. I had thought about maybe a loose graphics card maybe... but I never moved the thing after it started working.

  • awdoyle88 Mar 21, 2009

    oh ok, well in the time that I posted till the time you posted, I simply closed the laptop screen so that it would go into hibernation mode. about 10 secs later I opened the screen, and pressed the spacebar and everything was normal. I then shutdown the computer and booted it back up again and everything is still normal. I shut it down every night before I go to bed and when i boot it up in the morning sometimes it does it , sometimes it doesn't. Do you still think its a heat sync or a fan issue? Just double checkin.

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Andy Read
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I had a very similar problem; dropped my laptop and the display went weird, most noticeably with a red screen instead of black at startup but also with red massively overdriven all the time. It turned out to be a partially disconnected ribbon cable between the motherboard and the screen. All I had to do to fix it was re-seat the cable in its connectors.

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  • Posted on Mar 21, 2009
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The problem could be that you jolted a heat sync or fan loose that cools the video adapter. If you power off the machine and let it sit for several minutes and then reboot and the same thing happens, its a heat issue. Laptops have the graphics card in a chip form soldered to the motherboard, thats not the issue. Undoubtedly you have jostled something loose. If in fact it is a heat issue, you can have someone take the laptop apart and reseat the heat sync or maybe check on the fan that cools the video adapter.

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Issken
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