Follow instructions HERE.
If it is soapy water NOT FOAM coming out - make sure suds screen is installed.
If you get mountains of foam and it is absorbed into the rug by the time you are ready to pick it up - maybe you dispensing entire tank of soap before you go to pick it up. Do carpet in 6-10 foot wide sections.
Some carpets (especially Berber) are not easy to get the foam off...
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Hey there. I have the same problem with my Kirby shampooer. All the water/soap solution comes out before I am even 1/4 done with the room. Then the area is soaking wet and takes a long time to dry! If you figure this out let me know.
Are you saying that it is not dispensing foam but rather soapy water?
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