Hi Mimi,
If you haven't checked to make sure your computer is free of malware, sometimes it can slow down your internet downloads. Here are a few programs I'd suggest you install and run:
ESET will scan your computer this one time, and may take an hour or more. SAS and MWB will reside on your computer and can be run every couple weeks. Make sure you always run the updates before you scan with them.There are always a lot of things that can effect your Internet download speed.
Malware infection is just one of the common things that effects Internet Speed. Let us know a little more, like... did your connection recently slow down (used to be lot faster)? Is your computer slow overall? Or did this just start?
Jon : )
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