Brand new Hotpoint Microwave doesn't heat

The microwave burnt it. It will be a bit of trial and error with using your new microwave and will also depend (in this case) the brand of pop corn you've cooking. Check the recommendations on the pop corn packaging for time and heat range. Happy popping!

The new oven is providing more heat to your food, causing more water to boil out of it by the time it is done. It may be OK to shorten your cooking times in response to the higher power efficiency if it bothers you. Then again, maybe you bought a microwave steam oven. They're cool.

What kind of microwave oven is this? A counter-top model or an over-the-range microwave? Do you have a brand and model number? And which light bulb do you want to replace - the cavity light bulb, or the bottom light(s) of an OTR microwave?

If you need further help, reach me via phone at https://www.6ya.com/expert/ronald_e6b9572cebe3ad27

Typically, you have the first 30 days to exchange a new purchase. I would pursue that avenue. If you bought it online, it's probably freight related. Try to file a claim..

First if it is brand new it has a warranty---call Hotpoint customer service or even take it back where purchased for exchange or repair.

Yes! it is a real possibility, or the inverter board is defective. Since it is brand new, have the person who you bought it from take it back to the place of purchase because he is the original buyer and the one with the warranty.

-Base on my experience. These days microwaves are cheap. I Prefer to buy new one instead buy replacement parts , end up 30-50 dollars but it still not work properly.



-Good luck


Mai

Well, I think you should get a brand new one.
They do not cost as much to replace these days and it might be safer.

You can download Hotpoint / GE owner's manuals and installation instructions here.

It will cover changing the bulbs.

A circuit board failure can occur if a bulb goes out and the filament shorts, or if the bulbs are removed or installed without first unplugging the oven from the power line.

You can find helpful exploded view diagrams and order parts by entering your full model number (RVM1425XX##) here.

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So if you need more help, please reply back directly to me with your brand and full model number for free do-it-yourself tips or an estimate if required.

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William E. Miller
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http://www.microwavedisplay.com

Please do not try to service. its dangerous to play with the internal parts of a Micro Wave. Most counter tops are pretty inexpensive buy a new one if the warranty is out.

Sincerely Steve