Does the controller light up when plugged in? If so an previous update may have messed it up. If not it could be the controller or the usb port. Try another USB port or another controller. If neither one of those solutions work. Try to delete the previous update, and reupdate the console. Most likely it is the controller or the usb port is broken.
Connect the USB cable (provided with the controller) into the data USB port on the top of the controller. Insert the other end of the controller into one of the two USB ports on the front of the system.
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