Usb port's pins are bent

I suggest taking it to the shop. The connector may need to be re-soldered, and if you make a mistake the keyboard could be damaged furthur.

Does your keyboard have a "MIDI OUT" port? If yes, then
there is a selection to choose between USB or MIDI OUT port.
For my M-AUDIO oxygen 61 (silver), I must press the [Advanced] button then Note F3 on the music keys manual to toggle the MIDI-OUT.
If set to INT, it will not sent via USB. If set to USB it will not send via MIDI-OUT port. To use MIDI-OUT port I need external 12V DC adapter.

Its a lot simplifier than that really.. all you need to do is unsolder the old one and re-solder the new one.. The pins and connectors are standard.

Open preferences. Go to Control Surface tab.
Click Add. Select M-Audio as manufacturer.
Choose Axiom 49

Make sure the ports are set right.

Controls IN Port = Axiom 49 Hypercontrol In
Keyboard Port = Axiom 49 USB A In
Controls OUT Port = Axiom 49 Hypercontrol Out

if it hasn't detected yet then restart Reason.
Make sure the power on the Axiom is on.
If you still have issues the USB port on the Axiom could be bad.

Well first start by verifying USB port works by plugging in a hard drive or something thus proving you have a good port and USB Cable. At which point hook the keyboard up ( and make sure to properly install drivers provided on cd with purchase) being a pc this may take several attempts to install. What software are you trying to control? Reason? Logic? Fruityloops?

There are several reasons why this could be happening, assuming it's Windows, not MAC.

-Check to make sure the OUT port isn't set. You only need IN for basic controller use.
- Make sure the channel your using is armed (button below Solo & Mute should be red) [this is the most likely problem]

Another problem is the USB power settings in Windows. The default is set to allow the Computer to monitor and turn off USB ports automatically to save power. But it doesn't turn them back on automatically. You'll want change these settings regardless to help reduce latency issues.

-Go to Device Manager> USB Controllers> double click & change power settings to OFF for all Root Hubs.

Here is a guide to help optimize Windows to lessen Latency, Dropouts and Clicks /Pops. It's for Studio One, but the settings are the same for Windows.

You might want to give Studio One a try. I've used everything and by far Studio One is the easiest with the least issues. The free version is better than most DAWS paid versions. It can definitely help eliminate a lot of the everyday headaches that come with using Abelton, Cubase, Protools and even FruityLoops (which is pretty gay anyway).

M-Audio is also notorious for USB hardware related issues. A lot of times I find it turns out to be a bad connection between the plug and keyboard port, which tends to wear after awhile. It can go unnoticed because it still fits tight enough to get power, but not enough to keep the board fully functional.

Hope this helps.



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Hi mjaynneb,

I could be wrong here but I have a number of keyboards and the USB connection is usually for Midi control from software like Cubase and the like. If by recording you mean recording Audio then I think you'll find that it won't be possible using the USB port.

Midi is great and I use it a lot. It enables you to arrange music using your computer. Also you can record the music you play on the Keyboard on the computer as Midi. This means that the computer can play back through your arranger what you just played. Bear in mind though that Midi is purely numbers that represent notes, velocities and note duration so is not actually audio.

My keyboards have the ability to record to SD card or a Hard Drive, however if this is not a feature of your arranger then probably your best bet for recording audio from it is by using the Audio out ports of your arranger and using a connecting lead to a good low noise sound card on your computer. As you are using a laptop you can find external usb sound cards/interfaces so that should do fine. Then you could probably use something like Audacity which is free software, to record to a wav file.

I hope this helped.
Kind Regards
mparkyn

The AXIOM SHOULD turn on with just the wall wart adapter so you HAVE A PROBLEM.

First thing is to check the adapter that it is the correct one. It should be a 12 VDC 1 amp unit with positive center pin output.

Common adapters for pedals WILL NOT WORK.

Assuming you have the correct adapter, VERIFY the connector is plugged fully in the AXIOM.

A BARE USB cable should NOT have caused any problem. If it was an "Active" type cable that does a conversion something might have happened. Another possibility is you had a static charge on you and the static did damage. Another possibility is if the connector really wasn't the SAME type and pins were shorted. Turn off the power and with a bright light compare the connectors to see if this last possibility might be the case. Also look for signs of arcing or bent pins. If the connector was forced, then it is possible the circuit board was cracked.. In any event servicing is required.

Search the web for a "Factory Reset" sequence for the unit. Usually you have to hold a button or a combination as you turn power on.

When you connect a hard drive and any other USB device to a 4 port hub you have to use the external power supply all the time. You may have fried the power pins on the USB port you used to connect the 4 port hub. If you can get the hard drive to work separately on the USB port, the 4 port hub may no longer be passing power from the laptop.