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Posted on Mar 20, 2009
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Line 4 doesn't ring in coming call

We have four phone lines, 1, 2, 3 all ring with incoming call.
Line #4 was added to system, it blinks on and off, but will
not ring with incoming call.
What do we do to sound Line # 4?

1 Answer

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  • Expert 211 Answers
  • Posted on Mar 21, 2009
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Joined: Mar 16, 2009
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The way 4 line phones work is that you need 4 lines on every jack that is connected to your phone.
You see the light probably because one of the phones has line conected and you see line appearance.

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Related Questions:

1helpful
1answer

How do I reprogram the phone to ring when a new call comes in, default to a certain line, and show caller id when a call comes in.

The answer to the Caller ID question:
Depend on the type of system that the phone is connected to. Late model Partner ACS equipment will display Caller ID info between the first and second rings, provided that the telephone line is plugged into a module that supports Caller ID.

The answers for the other 2 questions are taken directly out of the Partner ACS Programming Guide which is available for free download at Avaya's website.

Ther answer to the incoming call line ringing question:
Again, depends on the system. For the Partner ACS:

1) Press FEATURE 00 at extension 10 or 11.
2) Enter the number of the extension to be programmed for Line Ringing.

The green lights next to the line or pool buttons show the current Line Ringing settings for all

lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green

light next to that button is off.) The following ringing options can be shown by the green light

next to the line or pool button:

? Immediate Ring - on steady

? Delayed Ring - flashes slowly
? No Ring - flutters quickly

3) Press the line or pool button until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
4) Continue programming, or exit programming mode.

Line selection:

For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:

1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
2) Enter the number of the extension to be programmed for Automatic Line Selection.
3) Press **.
4) Press the line, pool, or INTERCOM buttons in the desired order. The valid entries for Automatic
Line Selection
depend upon the type of extension:

? Key Extension: Outside system lines, Left Intercom (the factory setting)

? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory

setting), Pools 881-883, individual lines


For each button pressed, a display similar to the following appears:

Automatic Line Selection


5) To exit Automatic Line Selection, press **.
6) Press CENTRAL PROG and enter a new extension number, or exit programming mode.

Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.

0helpful
1answer

1 lines is ringing & another is not ringing

Somewhere you should have a programming and operating manual for your phone system. Typically in a Panasonic you turn on CALL WAITING for both Intercom and Outside lines via a code you dial at each phone on the intercom (7311# 7321# for a TA).

This is assuming that the lines are already programmed to ring at the phone.

Carl
1helpful
1answer

Stop ringing at main phones when outside calls come in.

Here is a link to program line ringing.

It sounds like your extension is forwarded (confirmed by the one beep you hear on an incoming call.

From any display phone, press Feature 11
then enter your extension number 2 times. So if you are extension 20, do this:
Feature11-20-20
see if that does it.
0helpful
2answers

I would like Line 6 on Norstar System to Ring Different

Normal 0 To Change your Ring Type:
1. Press the Feature button, then * 6
2. Press the number keys 1 – 4 to hear the different ring types
3. Press the OK softkey when you hear your desired ring

0helpful
1answer

How to cofigure epbx 303 incoming hunding ringing

This is Tahir ansari from indore, I have faced problem of epbx machine, problem is that, I have 15 extention in my epbx & 3 telephone line connected in my epbx, now all 15 extention are used by me but 3 telephone line are not running my extention why ?
22helpful
3answers

No ring and appear on my Norstar M7310

This should work on M7310, M7324 & T7316

Feature ** 266344 - password 266344 - configuration - line data - line access - show ext (yours) - line assignment ( which lines you have, usually 1 & 2) - show line - appear only/ring/apprear and ring

Hope this helps
1helpful
2answers

Trying to Transfer a Line to Ring at anothers desk after 4 rings.

When my boss is on the phone she wants all incoming calls to bounce to my line. or ring so she knows an incoming call is coming. what can we do?
0helpful
1answer

Incoming Call not Ringing

Either call line 3 first, or make your phone ring :-)

What might be the easiest is to swap modular plugs in the back room between 2 and 5. That way, you get your old extension back and everything will work as it did.

If you can't do that, then you're going to have to do some system programming to turn on the ringing on your phone. If you have a TA series system, you should be able to do it from either the PC or a phone connected to jack $1. If you have another model, you should have a system manual on how do make programming changes.

Carl
0helpful
4answers

How to program a line to ring keysets

Not sure if I understand your question correctly, but I think I just learned how to do that on an electra professional. Memory block 4-1-1 lets you go through each of the internal extensions, and you can set each extension to ring when a call comes in from any/some/all of the outside lines.
to reach memory block 4-1-1, I used a multi line terminal connected to ports 1. Press fnc => hold => # => 0 => * => line key 4. Use the fcn(?) key to cycle through the internal ports, the line key buttons to map each of the 4 lines (presumably line keys 1 through 4 on your system).
As to where to get a manual, I am not sure, I have 3 thick binders... good luck
0helpful
1answer

Call will not Transfer to Voice Mail

Typically you want your phone system to ring your phones (say extension 10, 11 and 15) and then if no one answers after so many rings the call is transfered to the port the voice mail is on (let's say it's port 16) The voice mail is set to answer right away but does not "ring" until the call is transfered to it. This way (at 4 rings) if a call comes in on line 1 and you answer after 3 rings but a call comes in on line 2 at the same time, the first ring on line 2 will not make the total = 4 and set off the voice mail. I would guess the port at your voice mail is not set to ring and nothing is set up to transfer calls to your voice mail. Did you set this up yourself? How did you program the phone system?
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