At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
first please make sure , remove orange plastic in toner cartridge , if it ok , then there small latch in the to door , make sure that latch, is not broken
Mohamed hejazi HP TECH. SUPPORT Afaqnama , Tripoli Libya
Dots, Lines
and smudges on the printouts are due to deteriorating cartridges and
cleaning the green drum of the cartridge may help temporarily. Take out
the cartridge and gently clean the roller/ green drum with a dry, soft,
lint-free cloth wiping off the toner dots marks/ lines. Also, make sure that the visible inside of the printer is clean and ther is no spilled toner inside, which sometimes results in dots. Let me know if any further clarification/ assistance is required.
GoodLuck! Dont forget to appreciate the solution if I could have been of any help! CreativeTECH
Have youpulledthe tapefrom thenewcartridge? If you pulled, then push the green button on the printer, if a blank page again disassemble laser module and clean dirt with cloth and alcohol.
If you are getting correct test page without errors, simply unplug your printer's USB Connection from PC. uninstall Printer drivers and software. restart PC.. Re-Install New Copy of Drivers and Software.. THEN PLUG THE PRINTER USB CABLE TO PC.. try printing after proper driver is installed..
Check the printer if no light coming during power on. If it is coming, and no sound for rolling printer after giving any command.. or blinking light when print command is send, then check the top cover for any paper jam and firmly closed.
Clean the toner/cartridge and also internal part of printer with a blower/Vaccum cleaner.. then with a cotton or cloth.
Let me know the status after this, so I can help you out.
×