Dell c640 Latitude , CD ROM detected but no content displayed

All Dell drivers can be found at http://support.dell.com/

Do the following:
1- Right Click my computer.
2- Select Manage.
3- Select Device Manager.
4- Select from the right pane , DVD/CD-ROM Drive.
5- See what comes under it , and read the letters.

CD-R = Only read CD
CD-RW = Read & Write CD
DVD-R = Read DVD & CD (mostly write CD also)
DVD-RW = Read and Write everything Except DVD-Dl

I hope this helps

Be sure that the DVD unit is plugged correctly into the laptop. Second, if nothing "pops", go to my computer and open from there the dvd content. If the dvd it's not present on My computer, it means that it's not correctly connected, or it's broken.

Hello there:
there is a very small hole located on the front of the drive just insert a paperclip in the hole until you feel it a solid object now just press in a little bit further and you will feel it trip the door mechanism and the tray will open it may not be all of the way but it will be far enough so you can get the cd rom out if this still does not work
You will have to remove the plastic strip above the keys and find the 2 or three very small screws and remove them and now the whole cd rom will slide out of the computer now if you want to just remove the cover off the cd rom and you would be able to get to your cd that is in the drive ok?
I hope that this helped you out a lot
best regards Michael

www.driversguide.com

Hasn't failed me yet, and the sign up is free.

Ok.Better reinstall the os.Because disk boot error cannot be solved is suppose...To install the os follow these steps.

Step 1:Power on your system and press DEL key

You will see a blue screen with some options on it in white. (you can only use your keyboard to navigate in this screen). Go to the Advanced Setup Options ---> then select Boot Priority ---> 1st Boot device to be Floppy drive , 2nd Boot device to be CD-Rom drive

Step 2:Insert the Bootable DOS floppy in your Floppy Drive. Press F10 to save the bios settings and exit. (Your system will re-start automatically)

Step 3: Let the Dos load from the floppy and A: shows up.

Step 4: Change the Command prompt to HDD Drive letter, it will be D: or E in which u have Xp cd contenet.And type If xp content in d:under x folder mean.D:cd\x and press enter.

Step 5: now type on the D:\ prompt -- setup.exe and press enter

Step 6: follow the prompts there after. and for more info contact http://tinyurl.com/m7ghqz

If you go to control panel/system/hardware/device manager. You can roll back to your previous driver. Unless of course it wasn't working then either. In that case disregard this solution : )

hi,
check if any updates are availble for the bios
go to support.dell.com > drivers and downloads > put in your service tag and check if any update is available you can update your bios

you can also try restore your bios to factory settings you have an option for this in the bios menu as well and then connect the drive and then boot.

Further Queries are welcome
if you think my solution was helpfull please do rate me

Go into the setup menu on boot (before the windows screen appears) by pressing F2 or F10.
Go to the Boot Options and check that the CD-ROM/USB Device boots before the hard disk drive. Save and Exit.

Hi

Both Dell Part numbers 18THT and 5W299 are 8X DVD-ROM Drive Modules. DPN 18THT is compatible with Latitude C series and DPN 5W299 is compatible with Latitude D series. The two drives have different and incompatible connectors.

Your Latitude C640 is a C Series Latitude. You can therefore not use DPN 5W299.

If you need a DVD drive module, get DPN 18THT or an alternative Latitude C series drive.

Mike