RIM BlackBerry Bold 9000 Smartphone Logo
Posted on Mar 20, 2009
Answered by a Fixya Expert

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Blackberry bold suddenly shut down

Hi, i have blackberry bold. 2days ago while i charging my bb, my friend called. then i talked to her for about 45min then suddenly my blackberry shut off. at first the red light was on then off, the it's on again then off again. then i pull the battery out. after i put back the battery, my bb can't even turn on. and until today it still can't be turn on even though the battery is full. (i already charge my battery using my friend's bb)
can somebody please help me. thank u

  • 3 more comments 
  • Anonymous Mar 26, 2009

    have the same problem

  • SabriH Apr 20, 2009

    my blackberry keeps shutting off even when the phone is fully charged and stuff, i talk on it for like 2min max and the whole phone just shuts off. Even while im texting or checking e-mail etc it still shuts off...by the way this is the 3rd blackberry t-mobile sent me as a replacment....any help please!!!

  • Anonymous May 11, 2010

    Install Blackberry Desktop to your computer. Run the program. Then connect your blackberry with the battery in to the computer. Does it connect? Does it allow you to make a backup? Post your results for more help....

  • bikiron
    bikiron Mar 20, 2014

    same problem

  • Anonymous Mar 26, 2014

    My blackberry 9300 curve will not come on. I changed the battery and it still doesn't want to come on. When I charge it it does no show any red light to indicate it charging. I need my phone urgently please help!

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1 Answer

Blue Sky IT Strategies

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  • Expert 132 Answers
  • Posted on Mar 26, 2009
Blue Sky IT Strategies
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Joined: Mar 26, 2009
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Lots of battery issues with the Bold. Try taking the battery out, keeping it out and connecting to PC with USB. Do any lights come on? Red light should appear. Put battery in while connected to USB.

Another fix that I found for a friend-leave the battery out of the unit for a day-put it in and plug in power cord or USB. It worked.

  • 2 more comments 
  • rhysdee Jun 16, 2011

    Have same problem. I take battery out it reboots and then turns off bout 5mins later.

  • Anonymous Feb 26, 2013

    blackberry bold 5 the phoneshut down as soon as u off the wireless any solution pls

  • Anonymous May 27, 2013

    Mine has went off for some days and still aint comming,the red ledlight cant come on after ur suggestion

  • Anonymous May 27, 2013

    still facing that same problem,what do i do to get my bb back

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-plug in your headset -make a call, (voice mail works good for this) -press your menu button -select "Enhance Call Audio"
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Let me know if this helps 208E019D
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