My screen is blank nothing shows up when the power is on. What can be done to fix this problem?
Hi All
I know there''s a lot of typing here, but just wanted to be thorough
for those who may not be as handy at repairing. It really was quite
simple and only took about 10 minutes.
My screen was only either blank or had black bars on top and sides of screen with all 8's in the centre of the LCD. I tried everything I found online to no avail, finally I got ********** & did what I usually do when things don't work...I took it apart (funnily enough it almost always does the trick)!
1-You'll need fairly small hex bits or allenkeys. There are 2 sets of screws both of different sizes of course.
2-Take the 2 screws from the bottom out first & that will allow enough leeway/gap to take the top silver panel off (surrounding the buttons & LCD).
3-You will find 2 more screws underneith this panel.
4-Once all 4 screws are out, you'll need a small flat-bit screwdriver or something that you can "pry" the plastic case off with. Of course I need not tell you to do this carefully so that you do not crack the plastic. There are a couple of plastic nibs to hold the plastic in place on either side of the tray, once you pry this off you will see the nibs in back.
5-Now, just pull the LCD screen straight out, it has pins that make it a plug of sorts...much like that of the old printer cables that plugged into the back of a desktop.
6-I simply blew onto the pins and into the plug-like holes in the event dust was impeding connection.
7-Then while viewing from the front of the printer I carefully lined up the pins & gently pushed until it was secure.
8-I then put the SD picture card from my camera in & turned it on before reassembling and...VOILA it worked!!
9-Obviously you put the screws back & when you are putting the top panel back on be sure to tuck the "finger-like" plastic nibs back in so as not to break them.
I hope this works for all of you!! I spent over 4 hours searching online, as I'm sure all of you did, only to find that many people had this problem with little answers.
Good luck to all of you...let me know how you do
Nicole
No guarantees here, but this worked for me. If you are attempting to use the printer as a stand-alone, do this. Using a standard USB printer cable, connect the printer to any computer. Turn the printer on. The computer should prompt a request for the disc containing the drivers to be installed. As I don't know where my disc is, I tried to skip the process. After clicking through one or two windows, I looked at the printer screen and it was functioning normally! Perhaps the computer reset something in the printer. Your results may differ, but mine is now working like new.
Not looking good here i just dug mine out, got 2 empty 2 inks any way.Is there a chance that is it a virus, can you scann these?
Ok just got off hp support here is what happened
Pam Barkhouse:
yes it is green
Steven:
Is there a paper in the tray now?
Pam Barkhouse:
putting in some
Pam Barkhouse:
no jam in paper
Steven:
Have you inserted paper into the tray now?
Pam Barkhouse:
yes
Steven:
Please perform these steps.
Pam Barkhouse:
ok
Steven:
1. Ensure that the memory card has been removed from the memory card slot.
2. Make sure 10 x 15 cm paper is loaded in the paper In Tray.
3. On the control panel, press the Left/Right Select Photo button to highlight Print Test Page .
4. Press the OK button.
Steven:
Please let me know once you have done with the steps.
Pam Barkhouse:
that is just it i can not read it the screen is blank
Steven:
Please perform these steps.
Pam Barkhouse:
I got it to print a test page last night but i still have nothing to read
Steven:
1.If the printer is not off, press the Power button to turn it off.
2.Unplug the power cord from the wall outlet.
Steven:
3.Unplug the power cord from the back of the printer.
4.Unplug the universal serial bus (USB) cable from the back of the printer, if connected.
Steven:
5.Wait 30 seconds, then plug the power cord back into the printer.
6.Plug the power cord back into the wall outlet.
7.Press the Power button to turn the printer on.
Steven:
Please let me know once you have done with the steps.
Pam Barkhouse:
i have starting up
Steven:
Okay.
Pam Barkhouse:
Missing parts of type can not make out numbers
Steven:
I am sorry, I did not get you.
Pam Barkhouse:
I can see type but it is missing parts like an 0 will just be a line on the bottom
Steven:
Is that the message you are getting on printer screen?
Pam Barkhouse:
no i am seeing things i can not describe.
Steven:
Please perform the steps provided above,.
Pam Barkhouse:
where the numbers for the picture to select are there is just bit and pieces
Pam Barkhouse:
same thing just bits of numbers
Steven:
Pam, please perform the steps provided below.
Steven:
1.If the printer is not off, press the Power button to turn it off.
Pam Barkhouse:
ok
Steven:
2.Unplug the power cord from the wall outlet.
Pam Barkhouse:
ok
Steven:
3.Unplug the power cord from the back of the printer.
Pam Barkhouse:
ok
Steven:
4.Unplug the universal serial bus (USB) cable from the back of the printer, if connected
Pam Barkhouse:
not connected
Steven:
5.Wait 30 seconds, then plug the power cord back into the printer.
Pam Barkhouse:
ok a minute has passed
Steven:
6.Plug the power cord back into the wall outlet.
7.Press the Power button to turn the printer on
Pam Barkhouse:
ok pieces flashes no screen is blank again
Steven:
Is the printer screen is still looks blank?
Pam Barkhouse:
can these get viruses?
Pam Barkhouse:
yes still blank
Steven:
Pam, the issue is with the printer hardware malfunction.
Pam Barkhouse:
so do i need to take it some where to be fixed
Steven:
As purchasing new printer costs almost same as repairing existing ones, I recommend you to purchase new printer.
Pam Barkhouse:
thanks atleast i know.
Steven:
Its my pleasure assisting you.
Steven:
Is there anything else I can assist you with today?
Pam Barkhouse:
thank you this helps
so i guess that is it need to buy a new one.
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BLANK SCREEN WITH BLACK AROUND THE EDGES
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Same problem...
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yep, same problem, tried a soft reset as you cannot do a hard reset on the 145, and it didn't work. It's never been used and it doesn't even work. Anyone get theirs fixed?
Same problem. Sometimes comes on.
Some times comes on if I turn printer off, then unplug power lead at rear (while still 'Live'. Wait about 20secs, then replug in and switch on.
Unfortunately this does not always work. Very erratic.
Would love to know dissembly instructions
Same problems here. Anyone figure out what to do yet?
Thanks spindeepster. I tried the fix but it made no difference. The only line on my green screen is the box. My 145 prints beautifully, but the screen is a write off. I really don't think HP did themselves and favours with this. The printer has done very little work and the battery pack has never been used. I wont go HP again.
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