Need to restore a talkswitch ct .ts001.1 to factory settings

Everything can be repaired.
Getting slightly strange results from your information provided, and explained perfectly why we need
make model (what it is)

https://www.google.com/search?q=CTS01

This one works better and I added 'repair' to the query.

https://www.google.com/search?q=CT.TS001+repairs

the maker gives no contact details
http://support.icon-plc.co.uk/support/talkswitch/downloads/Manuals/_internal/old/TalkSwitchUserGuidev611.PDF

..

Check the site linked here for more detail. All of it is not possible to include here by this window. http://electronicshelponline.blogspot.com/

Log into your TalkSwitch Management Software.
Go to Telephone Lines.
Under each incoming line make sure that Caller ID is checked.
Click File> Save
Hopefully this will fix it for you.

Log into your TalkSwitch Management Software.
Go to Telephone Lines.
Under each incoming line make sure that Caller ID is checked.
Click File> Save
Hopefully this will fix it for you.

Log into your TalkSwitch Management Software.
Go to Telephone Lines.
Under each incoming line make sure that Caller ID is checked.
Click File> Save
Hopefully this will fix it for you.

Start by looking at the system. It's pretty tough to miss the two jacks labeled MUSIC and PA.

They take a 1/8" (3.5mm) mono jack, so you can come out of your MOH device with an RCA to 1/8" or 1/8" to 1/8" cord. Your local Rat Shack should have the cables.

Carl

You are using the wrong option for transfer -- the one you are using is a conference which requires the person transferring the call to stay on the line. You need the option which permits a blind transfer or announced transfer. This issue is specifically discussed in the manual.

Open your TalkSwitch Management Software.
Go to Local Extensions/Fax
Select the extension you are using for the fax.
Click on additional settings under the activate extensions section
On the direct Line Access Tab put a check mark in the check box for "Use Direct Line Access on:" Select your Hunt Group or the number you have to dial to get an outside line.
This will force this extension to not have to dial 9 or whatever number to get an outside line for dialing out.

To setup the phone to automatically insert your external dial group (usually '0') before numbers, so you can save them in your phone book, and make calls from your missed / received call logs, you should check the TS400 manual.
For the TS350i you do this 1) press transfer/menu button 2) Press 4 - Call preferences menu 3) Press 8 - Access Code Prefix 4) Enter the number you use for outgoing calls (usually 0) 5) Press OK

Sorry to have to ask all these questions, but they are necessary to try to help figure out what is going on. I need to know what TalkSwitch system model you are using and what version of software it is running. A system serial number is required if I need to contact my distributor. If you could provide the current configuration file on the system, that may help as well.

I am an authorized TalkSwitch Partner and will try to assist you.