3Com NBX 2101 IP Phone Logo

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Posted on Jun 24, 2017
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I have no dial tone, calls ring in but I can not answer them.

I've just added this phone and assigned it an extention. The software loads it recognized the ext, but I have no dial tone. You can call the ext. it will ring, but when I pick up it is dead. I can't hear anything. I've checked the hand set to make sure it works. Also when I try other phones I'm having the same problem. I'm assuming I'm not setting something correctly within the system but can't figure out what? Any help would be appreciated!

1 Answer

Steve P

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  • 3Com Master 3,912 Answers
  • Posted on Jun 24, 2017
Steve P
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4 Related Answers

A

Anonymous

  • Posted on Sep 09, 2008

SOURCE: Unobtainable Disc when dialing a number

The phone is not registered with the IP Office. Double check the IP settings of the phone. Callsv is the IPO IP address
Fileserv is the fileserver, usually the vmail pro server.

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Anonymous

  • 2 Answers
  • Posted on Mar 03, 2009

SOURCE: Call Forwarding --Help

The phone may be apart of a hunt group. Inside of the Net Set Utility, check to see if it is a member of that hunt group.

Anonymous

  • 2 Answers
  • Posted on Nov 06, 2009

SOURCE: 3com nbx 2102 issue - have had 2 phones i 1 week

3Com stopped making these phones 4 or 5 years ago. I would suggest contacting the merchant from whom yu purchased them for support.

NBX_Tech

NBX_Tech

  • 58 Answers
  • Posted on Jul 26, 2010

SOURCE: When someone call 3Com NBX 3102 IP Phone we cannot hear

If the phones are only 6-8 months old you should be calling 3Com. those phones have a 1 year warranty and once you register them they will help you troubleshoot and replace them if needed. Can you provide more detail? Do you have any network issues while this is happening? Does speakerphone work but the handset doesn't?

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Related Questions:

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1answer

Different tones for incoming calls

I hope this helps.
You have the general tone for all incoming calls In order to assign tones you need to create your address book where you can assign the differnt tones.

Cheers!!!
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Merlin BIS-10 no dial tone and can't answer but phone rings

I have a dial tone but can not make calls. and if the phone ring they can hear me but I cannot hear them
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How to recieve a fax ?

If your printer is connected to a modem make sure that the port has a dial tone. To check for dial tone, try to plug in a phone to the same port that you printer is connected to. If it doesn't have dial tone, you might want to check with your phone provider. Or you can plug in the printer straight to a wall jack.

Once the printer is connected to a line that has dial tone, you can then setup the printer to receive faxes. To set it up, on the control panel of your printer, press on Setup > Fax Setup > Ringing and Answering.

If you have an answering machine, set your printer to pick up 3 rings higher than your answering machine. If not, set it to pick up on the 5th ring that way you will still have time to pick up the phone if it's a voice call.

If you have a voicemail service from your phone provider, you'll need to contact your phone provider to get a distinctive ring feature. Once you'll have that feature, you can assign a distinctive ring to your printer. You can find that under Fax Setup > Ringing and Answering > Ring Pattern.
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When dialing with my logitech skype phone I can't hear any sound until the other person answers the phone. It only happens with skype to skype calls. It works perfectly calling regular phones.

This is probably because dial tones and ringing tones are part of an archaic system. Your cell phone still makes these noises as a courtesy, and you hear the dial tones/ringing tones when you make regular calls because your phone is communicating with the standard phone system.
0helpful
2answers

I cant get my phone to work. I get no dial tone and it says connecting but never connects. incoming calls ring but i cant answer

dear
There are a number of things that could be wrong. It really depends on what kind of circuit you have. Is it strictly copper or does it come from a pair gain system? I have had trouble calls for this very reason and I isolated the trouble to a pair gain card in the field. Have you tried dialing out when you have no dial tone? Most people don't realize that dial tone is not a requirement to make phone calls. It's an added feature that lets people know that it's working. It could also be a high open. Just means that one side or both wires of the pair are close to being broke and sometimes very hard to see. I would keep calling because they won't know you have trouble until you do so. Plus you will have documentation that it's an ongoing problem. Good luck.


or



Another possibility is a shunt caused by spiders or whatever. These can get much worse when it get's wet. They might clear on a ring too.

I'm voting for number 1 unless there is more info provided.

I'd provide Verizon with the RENs of all the phones added up. There is probably a 1/2 ringer or (1/2 REN) in the NID.

You need to determine if it's inside or out.
0helpful
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Pick up handset to answer a call and NOT have to press a line

if your phone had set for ringging assignment, u no need to press any key to answer the call.
check the indicator light,
if green light turn on, u can direct answer the call
if red light turn on, u ned to press the line to answer the call
kindly ask the phone provider the set yr extention for incoming ring assignment
2helpful
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Call forwarding

Lift the handset, press the FWD/DND button, dial 2 and the extension you want your calls to forward to, you should get a comformation tone, hang up the handset.

Cancel the fordwarding by lifting the handset, press the FWD/DND button, dial 0 , get tone, hang up.

Good Luck
2helpful
1answer

My phone is not ringing on incoming calls

did u try removing the battery and reinserting after 2 min..

and if already tried,

then try dialing from oter phones, or check the assign tone in ur phone contact from which ur testing to be assigned with some ring tone...
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Assigning ringtones to a profile

If you set the profile ring tone to OFF. Then select a contacts' number and assign it a Ring Tone. When that contact calls you the Ring Tone you assigned will ring.
If you select the same Ring Tone for all your contacts in a group they will all sound the same when they call.
Or select the same ring tone for a profile, but cancel the Tone you assigned to the contact(s).
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