Screen says decalcify - Gaggia Syncrony digital

You must use the correct tablets for this, gaggia make special decalcifying tablets.
The machine must be cold when running the program.
It takes about an hour to run the solution through the machine.

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Many thanks

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Use the menu to navigate to descale and then follow the onscreen directions.

It sounds like you need to program the coffee level.
Have a look on this page for the instruction manual.
http://www.coffeeitalia.co.uk/downl-manual.php

Either purchase packets of De-scale or purchase citric acid. Take 1 tbs and mix in water until completely dissolved. Use cold water. Pour into filling chamber. Run through machine. Rinse with purified water until all is clear. NO after taste. Don't use tap water in these machines. Use a purified water. Coffee still tastes good,and no calcium buildup!

http://www.fixya.com/support/p5841-gaggia_syncrony_espresso_machine/manual-17886

gaggia syncrony ,The unit that goes into the side of the machine is jammed , can you help ?

Hi,

If you are in decalcify circle you have to finish it before the machine goes to ready again.

When you decalcify the machine, there will comes water for a short period, then it hold up for a couple of minutes then it will run out little more water. So will the machine do to the water tank is emty.

Hi,

Can you make a cup of water or there will only comes a half cup?

If you only get a half cup then you have to replace the flow meter in the machine.

http://www.partsguru.com/GaggiaSyncronyCompactDigitalEspresso.html
Have a look at this site it should have what you need.

If the decalcify messsage continues to appear after you've descaled, press the ESC button for 3 to 5 seconds to clear the message.