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Anonymous Posted on May 21, 2013

DISTINTIVE RING We had a distintive ring with verizon with a different telephone number. Now, we switched to Comcast, which has no such service. How do we program the machine to remove the distintive ring feature and still get the fax machine to work as a fx machine?

1 Related Answer

Anonymous

  • 55 Answers
  • Posted on Mar 05, 2011

SOURCE: Our HP 2140 fax under distinctive ring setting

Was the fax plugged into another telephone line? Maybe a power surge?

My solution would be to reconfigure the fax from scratch to learn the ring pattern.

From the Manual:

Step 1-Teach the HP Fax the ring pattern

The HP Fax will learn the ring pattern when you call it from another telephone or fax
machine.

1. Be ready to call the fax machine.
2. Press Menu repeatedly until BASIC FAX displays and press OK.
3. Use LEFT ARROW - RIGHT ARROW BUTTONS to scroll through the options until DRPD Mode displays and press OK.
Call this fax from another fax machine... Waiting Ring...
will display.
4. Call the HP Fax.

DRPD OK will display when the pattern has been learned and the HP Fax will return
to Ready mode.

Step 2-Set up distinctive ring (DRPD) answer mode

Once you have activated distinctive ring, it becomes one of the answering modes you
can select by pressing the Mode/Contrast button.

Press Mode/Contrast repeatedly until DRPD Mode appears in the display.

• In Ready mode, DRPD appears in the right hand corner of the display.
• Now, the HP Fax will manage calls and faxes as if it were set to AUTO mode
(AUTO mode on page 28)


TIP: Distinctive ring must be set up again if you reassign your fax number
or connect the machine to another telephone line. Once set up again (that
is, the fax machine has learned the ring pattern and the answering mode is
correctly set), you should test the fax machine by calling the fax number
and another number on the same line. The machine should respond
appropriately to a call placed to the fax number with fax tones, and to a
normal telephone call with the expected ring pattern.

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Printer says DR mode in use what does this mean

DR Mode means distintive ring. This is if you are using two or more phone numbers on one line. For example, you could have your voice mail number and your fax number on the same line, but when a call comes in to your voice mail the fax will recognize the ring pattern and won't pick up the call. If it is truly a Fax, then your fax will pick up the call by recognizing the ring pattern.
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PIXMA MP780 will not receive fax with Verizon DSL connection. Before unit was ok with comcast cable, Note: I'm able to send fax. RBRANT

Solution: Contact local phone company to check the telephone wall jack for low ring voltage.

Ring-in Voltage Facsimile equipment?(fax machines), like other telephone anwering devices, require ring voltage at a telephone jack to answer automatically.? The ring voltage is one of the services provided by the local phone company.
  • Low ring-in voltage can cause short bursts of ring tones at the phone jack.
  • Callers may hear one or two ring back tones and then ringing will stop and nothing else will be heard.
  • Inside the home, the called party will hear a brief ring and then nothing else will be heard. If the telephone handset is lifted, the caller may be on the other end.
To check if the fax will not answer due to low ring-in voltage, do the following:
  1. Disconnect the fax at the telephone wall jack.

  2. If an answering machine is available, connect it directly to the telephone jack. If an answering machine is not available, connect a telephone to the telephone jack.

  3. Dial the fax line and see if the answering machine answers the call, listen for uncommon ring tones inside the home or check for similar symptoms as described above. If any of the above symptoms occur, please contact your local telephone company.
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Go to this link. Type "drpd" in the search window in the center of the screen, and click on the Search button. Then click on the link for setting up DRPD.
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In the menu: Telephone Priority Mode will work. Also, set RING COUNT in RX SETTINGS under FAX SETTINGS to allow an answer machine to pick up the phone first. Also, you can ask your Telephone Co. for a distintive ring on you line, this will tell the unit that a fax is coming in. AT&T calls it the service "RingMaster" Good Luck, Joe Please remember to rate Techs who assist you for free :)

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Hi red,

You may need to set the fax as the default answerer of incoming calls. Here's a little tip, most local phone companies offer a distintive ring feature that only the fax will answer. If you get the option your users manual will tell you how to set up this feature and whats neat about is you get a seperate
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Its called distintive Ring. This is the instructions from the manual -

VERY IMPORTANT
If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep
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Manual mode will never pick up a call by itself, since it is «Neutral ». When the fax
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Registering the Distinctive Ring Pattern
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Set the fax machine to MANUAL mode.
2 Press Menu/Set, 0, 1.
3 Press to select DISTINCTIVE:SET?, and then press Menu/Set.
4 Press to select the prestored ring pattern you want to assign, and then press
Menu/Set. (You will hear each pattern as you scroll through the four patterns.)
Be sure to choose the pattern assigned by the Telephone Company.
5 Press Stop/Exit.

and a link to the manual if you need it -
http://static.tigerdirect.com/pdf/brother-IntelliFax-775-Manual.pdf
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pls. set accept all type of ring tone in setup menu

so that the fax machine detected all types fo ring tone either one ringing , or two ring, or long ring tone,

Example; tring .......tring , or tring-tring..........tring-tring, or trrring................trrring,

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Best Rregards.

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Go to setup .. advenced.. and select the DRP to be double ring pattern. Make sure that the DRP on the machine should be lower than the voice mail and no physical answering machine sholud be attached on that line.
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