I put in my new PN 1183051 Hepa Filter into my (whirlpool) Whispure 250 Air Filter today and could not turn off the reset button. I held it down for 5, 10, 15, 20 seconds after it lit and again when I released pressing the reset button when it again lit. I then called tech support and the person, who had to look it up, told me to pull out the plug for 3 minutes. I unplugged it for about an hour. The two red lights still light up after I turn it on and again when I try to reset it as above. Please help. I believe this happened last year when I replaced the Hepa filter and I do not remember how the lights finally stopped lighting up. Thank you. Judy Alter
The Intelli-Check™ Filter Monitors will indicate replacement of the pre-filter and the
HEPA filter. Depending upon your individual usage (environment and hours used),
you may need to check and replace the filters more or less frequently.
To check Expected Filter Life Usage
When the unit is turned on, quickly press the appropriate filter monitor button. The
pre-filter light will flash up to 3 times and the HEPA filter light will flash up to 4 times,
depending upon how much expected filter life has been used.
PREFILTER:
1 flash = from new, up to 1/3 expected life used up
2 flashes = between 1/3 and 2/3 expected life used up
3 flashes = between 2/3 and all of expected life used up
Remains on = time to check/replace pre-filter
HEPA FILTER:
1 flash = from new, up to 1/4 expected life used up
2 flashes = between 1/4 and 1/2 expected life used up
3 flashes = between 1/2 and 3/4 expected life used up
4 flashes = between 3/4 and all of expected life used up
Remains on = time to check/replace HEPA filter
To RESET Filter Monitor
When the filter monitor light remains on, it is time to check/replace the filter and reset
the filter monitor, if needed. With the unit powered on, press and hold the appropriate
filter monitor button down for approximately 5 seconds until the light turns off.
Depending upon your individual usage (environment and hours
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put new filters in filter replacement light is still flashing how do I reset the thing
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