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There is a solenoid on the transfix assembly that has a tendency to "stick" in the open position, causing paper jams at the exit. The Solenoid is located on the right side of the machine, at the top area in the middle. You can test it with your fingers to see if it sticks in the up position. If it is, simply clean the sticky residue off both metal surfaces with alcohol and it should return to normal operations.
This is called a phantom paper jam and is caused by the printer not being able to grab the paper and feed it into the paper path to print on. There are paper pickup rollers right above the paper tray and when they get worn down they can not grip the paper so they slip. The printer thinks the paper is jammed because it never arrived in the printer. These rollers are user replaceable and come in a kit called RK-CP2025, they are available here: http://www.ccl-la.com/catalog/product_info.php?products_id=318 I hope this helps, BuddyMc
The most common cause of this type of Phantom paper jam is worn pickup rollers and separation pads in the paper trays. When these rollers get worn the gripping surface can not grab the paper correctly so no paper is fed into the printer and the printer gives the paper jam error. The rollers are very easy to replace, it takes about 20 minutes total. Here is a link to more information about the roller maint kit:
Are you a techy person? The reason I ask is sometimes these phantom jams are caused by a sensor that is not seated properly and may require disassembly. Anyhow, if you have tried to blow can air and tried reseated the paper then maybe its the sensor. Usually a disassembly is required to reseat the sensor assembly is required. Get your hands on a schematics for your model before attempting.
You may be having a problem with your paper sensors. You may need to have the printer serviced by a technician to verify. This problem seems to be a regular event with this model.
Exactly what does it do? If the paper is not leaving the tray, then most likely the feed rolls need either cleaned or replaced.
Try taking a cloth with some alcohol, or soapy cleaner such as fantastic and clean the rollers throughly. If that works for a while then the problem returns, the rollers are worn and in need of replacement,
If that's not what kind of jam you are experiencing, please provide more detail and I will pursue it further with you.
Phantom jam makes me think its just not feeding out of the tray, and there is a lot of slipping with those feed components
#2 works for an x3470, but jostling the small cylinder that accepts the paper (nudge it gently toward the printer) seems to be what pulls back the microswitch...
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