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Posted on Mar 19, 2009
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"NO SCAN OPTIONS" in HP Officejet 6310 all-in-one

I just connected a new computer to a HP Officejet 6310 all-in-one by way of USB, but when I try to scan it says "NO SCAN OPTIONS" I'm not sure if you need to install something into the computer that will make it work or what. I tried printing and that works. Thank you so much!

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Thomas F. Schneider

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  • Master 2,715 Answers
  • Posted on Mar 19, 2009
Thomas F. Schneider
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Joined: Jul 10, 2007
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You need to install the software and driver for the version of windows that is on the new computer. 
Link to you model printer/scanner below:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=1119598〈=en&

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