In order to keep mold from forming and building up, simply leave the washer door open after the cycle is finished. This allows the air to circulate and allows the interior of the washer to dry. If you already have mold build-up, you'll need to clean it off first... but since I never had this problem in six years of owning the He3, I can't advise you on how to do that. :>)
Dear HE3 owners, I've had this same issue with a moldy smell for a few years. Hundreds of dollars later........ If you own the HE3 washer as well........this is the problem.........First, clean behind the rubber seal, yes, stick your head in there and see what I found, gross!!!! The new technology is catching up with us. With the older top loaders the scum was visable, therefore, we cleaned the upper seal. This still won't fix the odor though. What your not doing is running the Whitest White or the Sanitary cycle. I almost never use either. Seems doing this fixes this issue. First run bleach with the Sanitary cycle than go at it. You'll find yourself washing everything again. Finally after years of buying this front loader, FRESH, CLEAN CLOTHES !!!! Most of us won't run that cycle unless needed due to the 1 or 2 hour duration. Must be an issue somewhere where water lays. They need to recall both of these machines. I had E? errors on my dryer, dryer kept shuting down, ended up being a $20 part, the thermister. You know who wanted big bucks just to show up. Hope this works for you !!!!
Check to see if something is stuck in the drain filter on the washer. with the front load small items can get into the drain valve through the door seal. we had a childs sock stuck in the drain and it made every thing smell. more notacible after we dried the clothes
I DONT REMEMBER WHERE I READ THIS BUT IT WORKED. GET ARMON HAMMER NEUTRALIZER AND WASH CLOTHS THOROUGHLY WITH THAT. THEN BE CAREFUL HOW MUCH SOFTNER U USE BECAUSE ITBUILDS UP IN THE CLOTHS. mY PROBLEM WAS PRIMARILY WITH THE TOWELS. THEY SMELLED SOUR.
Try using a different fabric softener. I had switched from one brand to another and the problem that you mentioned began. I switched back to my first brand and the problem went away. The brand starts with a D, but if you leave the damp clothes in the dryer for to long forget it, you are asking for problems.
Clean all of the lint from the inside cabinet and duct work of your dryer. Then, try to clear the odor, by running a couple of loads of old rags or towels. Good luck!
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Many of these responses seem to address moldy clothes in the washer - that is NOT the problem posted. I have the same issue as the original message poster that the clothes smell fentastic after the washer cycle is complete. It is only after they come out of the dryer that they absolutely STINK like mold. The dryer also needs an additional batch of time to get clother completely dry. I have had the HE3 set for roughly 7 years now and love them. Only recently have I had the issue with the dryer.
Is anyone able to troubleshoot the actual dryer causing the moldy smell (NOT the washer...).
Thank you!
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