Canon PIXMA iP8500 InkJet Photo Printer Logo
Posted on Mar 18, 2009

Canon pixma ip500 horizontal bands of non-printing areas

My Canon Pixma ip5000 printer prints okay except for thin, irregularly spaced, horizontal bands of non-printed areas. This seems confined to black. Colors print okay.

I've already tried these maintenance features:
- repeatedly replacing the main black cartridge (3e-BK)
- Deep Cleaning (MANY times)
- Print Head Alignment
- Manual Print Head Alignment
- Nozzle Check
- Bottom Plate Cleaning.

Please help. It would be a major problem for me to transport the printer anywhere for service.

  • 1 more comment 
  • Anonymous Apr 03, 2009

    Mine's the same. Cleaning has just made it worse !

  • nightsky7c Apr 09, 2009

    Gill, thanks so much for the input. If you discover further info such as cost and where's the best place to order it, and your own experience with how easy or difficult it is to install it, please post. Again, thanks for your help.

  • nightsky7c Apr 09, 2009

    Gill, for some reason I was unable to locate any posts by a rickguyen at fixyourowncomputer.com , but did find posts by a ricknguyen at fixyourownprinter.com . Anyway, in the process of looking, I found advice from several people who said just to "change the Media Type under Printing Preferences from Plain Paper to Photo Paper Pro" (or other "Photo Paper" settings). I tried this and at the moment it seems to be working. Incredible. Don't know how long it'll work though.



    Anyway thanks again for your input about the printhead. Really appreciate it.



    Here's the page where I found the info on changing the paper setting, in case it might be helpful to others: http://www.fixyourownprinter.com/forums/...

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  • Posted on Apr 03, 2009
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Hi it's Gill again. I've been looking around more on the net and I think the problem is our printers need new printheads which I'm told are spare parts easy to change. Hope this helps. Gill

  • Anonymous Apr 09, 2009

    Hi - thanks for the thanks ! I have bought and installed a printhead and it all works perfectly now ! Unfortunately the cheapest I could get - including VAT and free P&P - was £99.99 from Systen Insite who delivered very quickly.

    It did say there would be instructions with it - but there wasn't. However my husband installed it in 2 minutes and said it was pretty obvious where and how it came in and out.

    Another tip I found later (after I bought the new one !) was about cleaning the old printhead ,which might help for a while , with hot water and drying it with an air compressor (garages have tham if necessary) it was a from a "rickguyen" on fixyourowncomputer.com and he was referring to his Canon MP390 but said on another page it also applied to the pixma ip8500. We're going to try that on the old one and keep it as a spare if it works.

    Good Luck Gill

  • Anonymous Apr 10, 2009

    apologies to rick for getting his name wrong ! anyway glad you found more info ! looking at the site you earmarked it's frightening how much goes wrong with what I thought were decent (fairly expensive!) printers. Gill

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