I have had a Voyager Pro for over just over a year, it has had very light use. One day I plugged it in to charge, and the red light turned on for a moment, then nothing, and it will not charge or turn on. I paid a lot of money for this, and certainly haven't got the use out of it and would really like to get it working again, rather than put all that money out again, please help.
SOURCE: Plantronics voyager 500a
With these units, if the earpiece battery is allowed to run down, it will switch off. When the earpiece turns off the base station starts to search for it, which is indicated by the flashing red power light. Also the blue light on the top of the base will turn off. The first step, which you have already done, is to charge the earpiece. Next, hold down the little black button that is on top of the earpiece for about 5 seconds. You should get a slow flashing blue light on the mic boom. Wait for about 10-20 seconds and the base should automatically find the earpiece. The red power light on the base will be steady and the blue light on top of the base will come on.
SOURCE: Plantronics voyager 500a
Turn on the power on the headset. It's the button on by the volume.
SOURCE: My plantronics voyager pro wont turn on, It
Sounds like you have a few things going on here that may be a procedural
problem. We recommend reviewing your user guide, paying close attention
to the "take a good look" and "tips". The link below for the
Plantronics Voyager Pro+ should help.
Plantronics Voyager Pro+
Good luck from Headsets Direct!
SOURCE: my plantronics voyager pro will not charge turn on
I have seen on some Plantronics Bluetooth headsets that you can perform a
system reset by doing the following, It might help but not sure.
Instructions:
While plugging in the AC charger, hold the power/pair
button. The headphones will show a solid red or blue light when they
have been successfully reset.
Good luck from Headsets Direct!
SOURCE: I am having problems getting
So if it won't charge, it may be that the charger is bad, and you may not have a way of charging it to find out if it is the charger or the battery.
If it is the charger you can get a new one, there is a link below to the right part.
If it is the headset and it is still under warranty return it to the
vendor.
Plantronics 79414-01 AC Adapter
Good luck from Headsets Direct!
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and I do know that there is nothing wrong with the charger it's self
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