Question about HP Officejet Pro L7580 All-In-One InkJet Printer

2 Answers

My HP officejet Pro L7580 says the printhead has a problem

Message says "the following printhead(s) has a problem: black/yellow [k/y]

Posted by on

  • tbdrose3 Mar 28, 2009

    says the black and yellow printheads hace a problem

×

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    New Friend:

    An expert that has 1 follower.

    Cheetah:

    An expert who has answered 20 or more questions within one hour.

  • Expert
  • 105 Answers

Try the following:

clean the printhead
reinstall the drivers
reinstert the printhead
look for physical damage
search for solution in the users manual

Posted on Nov 29, 2013

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 298 Answers

Re-insert the print cartridges. It is also possible that the heads are burnt. Get a new set of print heads (black/yellow) and install to the printer. If problem persists, clean the contacts on the printers. Use acetone + cotton swabs.

Posted on Mar 16, 2009

Ad

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

yooperbud
  • 8637 Answers

SOURCE: Printhead replaced; still says yellow is empty

Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud


Posted on Jan 27, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Message on printer screen says "The following printhead(s) has a problem: black/yellow (K/Y).


Hi,

This probably could be defective Printhead ( black/yellow )

Follow the steps below and it should resolve the issue, if not, you need to replace the K/Y Printhead. You can purchase it from any nearest departmental store like bestbuy or costco or walmart etc or Call HP and order one.

Open the front access door. ( printer must be power on )
Remove the Latch of the Printheads
Remove the Printhead
Clean the Contacts with lint free cloth ( golden contacts or electrical contacts / not the nozzles )
Re-install the Printhead back in its position and close the front access door.
The printer usually goes thru initialization process. or Turn off the printer and turn on.
If you still get the error message, Replace the K/Y Printhead.

Regards,
Ron



// Rate this solution with 4 Thumbs to help us improve the support

Jul 02, 2011 | HP Officejet Pro L7580 All-In-One InkJet...

2 Answers

The following printhead has a problem black yellow k y


I have brand new print head and saids that there is a problem with the printer head and will not print nothing the black will not go to the print head need code to over ride and print something in black and white I've tried to shut it down and restarted for 30 sec. and for 15 min's did not work keeps coming up that there's a problem with the printer head model #C8187A-013 serial # MY76553H2 series Officejet Pro L7580 All-in-One email: robertcforce@gmail.com

Nov 02, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

The message reads that there is a printer head problem with my black/yellow, does this mean I just need to replace it or something else on my officejet pro L7580 Thank you Becky


This means that you have a defective printhead. Kind of costly. You might try making sure your individual color cartridges are good. Sometimes, the yellow single cartridge can leak out prematurely and give you these error. Look for the black or yellow cartridge to have a leak of color on the outside. If so...replace that one. Sounds like either the black or yellow is bad though. If not...then one of your master print heads (separate from your individual ones) is defective.

May 19, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Out of the blue, in the middle of printing, my HP Officejet Pro 7580 printer gave me the following error: The following printhead(s) has a problem: Black/Yellow (K/Y) I have no clue what to do or where to...


Unfortunately this seems to be a common problem with this printer model. You can try reinstalling the cartridge but I would call HP and ask for a replacement printer. Here's a link to a forum that shows others having the same problem as you.

http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-and/The-following-printhead-s-has-a-problem-black-yellow-K-Y/m-p/22654

Here's the number for HP support.
1-800-474-6836
Good luck!

Mar 10, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

3 Answers

HP Officejet pro l7580 magenta won't print, new HP cartridge 8/11


You will have to reset the printer.If you want any further support, a technician from techbuddies can help you for free.For this log on to www.techbuddies.org

Jun 18, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

2 Answers

HP officejet Pro L7580 print head is not working properly.


i order the 8 jan 2010 2 print heads No : 88 (ref hp c9381a for black/yellow and ref hp c9382a for magenta/cyan) and i receive it after 4 days.


Jun 09, 2009 | Epson CX8400 All-In-One InkJet Printer

1 Answer

Printhead replaced; still says yellow is empty


Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud


Dec 31, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

2 Answers

The following printhead(s) has a problem Black/Yellow[K/Y].


Simple solution is:

Replace the Black and Yellow Print Catridges. The print heads are mounted to the bottom of the catridges and these, depending on whther they're from HP or not. can have a hard time conducting electricity properly, and in turn.. spitting ink out properly.


Also happens often with aftermarket Catridges because HP puts chips on the catridge. be sure to put an HP catridge. Sometimes you get what you pay for :)

Oct 31, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

2 Answers

Empty ink error message


Hi, its sad to say but the printer sounds that needed to be send to the nearest service center in your area. You already reseat & replace the ink cartridge and issue still present. Please call your printer manufacturer so that they can give you more options aside from sending it to service center. Thank you so much,

Tirzo

Jun 24, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

Not finding what you are looking for?
HP Officejet Pro L7580 All-In-One InkJet Printer Logo

1,083 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Clive
Clive

Level 3 Expert

4345 Answers

Ekse

Level 3 Expert

13434 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...