I have just replaced all the ink cartridges with genuine epsom ink cartirdges. When I try to print it will only print in yellow. When I ran a print nozzle check only a diagonal yellow line was printed. I have checked that the cartirdges are all in properly but it still won't work.
Hi Kirstymaher.
Are you confident the new cartridges are full and in-date? Did you remove the yellow tape from all the new cartridges before you installed them? Were the cartridges changed properly such that an ink charging cycle occurred? Have you carried out more than one head cleaning cycle? If not, do another, then do a nozzle check print. Any sign of ink other than yellow? Yes, but not perfect? If so do a couple more head cleans and nozzle checks. If still not perfect, let it rest for 24 hours to disperse air bubbles. Then repeat.
If you have already done several head cleans with no result, and you're sure you have good ink cartridges properly installed, then You can try soaking the print heads for 24 hours (or more), as follows. Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If nothing, repeat the process once more. If still nothing, post a new comment detailing what you have done and the results.
Hi,
Sounds like your printhead is clogged... This does not mean the printer is dead as cleaning the printhead requires only two things.
The former is often harder to come by than the latter because most printer owners want a quick fix...
The cleaning solution needs to be one that is compatible with inkjet printers. I personally use and sell this type here but you will find that it's available from various suppliers although the best fluid is apparently the older style Windex (the ammoniated version).
To actually complete the clean you need to follow these instructions:
With a little luck this will have fixed the other colours and you should be able to print again. You may need to print a couple more nozzle checks or one more cleaning routine or even repeat another 12 hour wait with the solution soaked pad.
Whatever you do, don't waste ink or time trying to force the printer to do more than 2 cleaning routines at a time...
As to why this works.. in a nutshell, the cleaning solution wicks up into the printhead nozzles where it rehydrates and breaks down the ink clogs putting them back into a more readily ejected solution.
The solution needs time to do its work though so this is why you leave it for the best part of a day or more to do its work..
The C66, like many of the earlier durabrite ink printers are very prone to clogging to try to keep the printer ticking over and exercised and you should find you won't need to repeat this procedure again.
Hope this helps.
Martin
Hi
The
ink reservoir doesnt have to be completely empty to fail. Replace the
cartridges. Some of the jets or all of them may be clogged especially if you
have not used your printer in a while. If there are cleaning instructions in
the manual clean the jets and then try to print from the printer's self test
Goodluck
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