On abc.com i cannot get the full episode player to load

hope this helps hope this helps

If you want to load using Internet explorer, we can try certain tricks...



Installing the Move Media Player - First since most likely you already have the Move Media player installed, you are going to need to uninstall it by going to Add/Remove Programs and uninstalling it. Once you have it removed, go back to abc.com and go to the full episode player. If you uninstalled it properly you should once again see the EULA for the online player, Accept the agreement (or don’t if you don’t accept it), on the next page you will see a “Begin Install” button, click it (make sure you don’t close out the window with the “Begin install” button). Once you are prompted to Open/Save/Cancel the file choose the Save option, for ease of access save it to your desktop. Now, right click the file and select properties (it will be MoveMediaPlayer something or whatever you named it), once the dialog is open, click on the “Unblock” button towards the bottom, then “OK”. Now double click the icon to install, once completed the webpage will detect that it has been installed and you should see a small clip playing if successful



if the problem still persists, then



Make sure, you have Flash player installed. If already installed, uninstall and reinstall.



Do rate my solution as Fixya as a way of appreciating me.



Thanks.



If you want to load using Internet explorer, we can try certain tricks...

Installing the Move Media Player - First since most likely you already have the Move Media player installed, you are going to need to uninstall it by going to Add/Remove Programs and uninstalling it. Once you have it removed, go back to abc.com and go to the full episode player. If you uninstalled it properly you should once again see the EULA for the online player, Accept the agreement (or don’t if you don’t accept it), on the next page you will see a “Begin Install” button, click it (make sure you don’t close out the window with the “Begin install” button). Once you are prompted to Open/Save/Cancel the file choose the Save option, for ease of access save it to your desktop. Now, right click the file and select properties (it will be MoveMediaPlayer something or whatever you named it), once the dialog is open, click on the “Unblock” button towards the bottom, then “OK”. Now double click the icon to install, once completed the webpage will detect that it has been installed and you should see a small clip playing if successful

if the problem still persists, then

Make sure, you have Flash player installed. If already installed, uninstall and reinstall.

Do rate my solution as Fixya as a way of appreciating me.

Thanks.

Is it showing any error message? Try using any other internet browser like Firefox or Google Crome and tell me the result. Is it showing any error message? Try using any other internet browser like Firefox or Google Crome and tell me the result.

did you experience it only on the one episode or all of the link in that site?

did you experience it only on the one episode or all of the link in that site?

you must also enable your javascript on your browser to watch full on that site

you must also enable your javascript on your browser to watch full on that site