Hi
You have to replace the door lock assembly. For that open the door and remove the four screws that hold the front panel. There are two on the door hinges and two on the other side. Then remove front by rolling the edge out. Now you will need to get the top lifted up. Remove the four screws that hold the soap dish trim on the top. Then there is a bracket on the front corners that have to be removed. Now you can lift the top and see the door lock switches and wax motor. You can remove the three top screws near the timer and flip the top down so you can look at the control board on top the washer.
Check the R-11 resistor to see if it is burnt. This resistor burns out when the door lock wax motor fails.If the resistor is bad you should replace the control board and the door lock wax motor
Please get back to us if you have further query else please accept the suggestion.
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