Replacement Upholstery We purchased the Ijoy 105 Massage Chair from Brookstone in 2004 - chocolate or espresso color, and now the vinyl is stripping away from it's backing and onto our skin. We need a replacement cover for the seat and back. Both Interhealth and Human Touch say they can't help me as they don't make this model any more, and that I should take the chair to an upholsterer to have them make a new cover. Isn't there anywhere I can buy a replacement cover for this?
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The only place I found information on where to buy parts is on the Human Touch/iJoy site where they simply state:
How do I order parts for my chair?
For assistance with ordering parts for your chair, please contact a Customer Service Representative by phone at(800) 355-2762 between 6:00 AM and 5:00 PM PDT Monday through Friday. Please make sure to have your Model and Serial Number available when you call in
HI, mine started doing the shuddering. It would roll OK, but shudder when the massage part kicked in. I took it apart. There is a plastic gear on the shaft at the bottom of the massage motor. It has a broken tooth. I called the support number for human touch: (800) 355-2762 and they only sell all the mechanical guts as a package for $125.00. I'm still looking for just the gear but am having no luck.
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