Question about LG LRFD25850 French Door Refrigerator

5 Answers

Water/ice pools in bottom of freezer

As the defrost happens, rather than draining elsewhere, the water pools in the bottom of the freezer and freezes. After 15 days, there is a sheet of ice big enough to prevent the freezer door from sliding all the way shut.

Posted by on

  • 3 more comments 
  • oakfield Jun 29, 2008

    Hi,



    very helpful piece this as I have an LG GR-349SQF that collects water in the bottom of the freezer compartment (door closes but the water also leaks to kitchen floor).



    have just defrosted what looks like a 10ltr block of ice and based on what I have read here, I shall leave it switched off for 36 hrs to ensure that the drain hole is thawed also. Am hoping this will solve the issue and save me an unnecessary new fridge purchase.



    Just one question, the LG is fairly well enclosed inside and on the back - there's not a lot for an amateur to get at. Except a lower panel on the bottom rear that can be unscrewed for access. Does anyone know if there is easy access for me to get at the drain to either use a hair dryer or apply the copper wire solution.



    Thanks

  • jswo Mar 17, 2009

    Ok I may be really stupid but I have a question. When I take the drawer out of my freezer the bottom is completely covered with ice. Water leaks out onto the floor. But there is no drain hole for the water to drain from, none. What the heck?

  • Kristen Gause Aug 17, 2012

    Repairman just left my home for this same problem. He says newer refrigerator come from the factory with a little rubber cap on the drain line that is designed to keep air from going into the freezer. Unfortunantly it also keep the water from dripping out into the drain pan and it leaks back into the freezer where it freezes. He took the lower back panel off, removed the cap and was gone in less than 5 minutes. Anyone could have done that!

  • Dave Mraz
    Dave Mraz Aug 06, 2014

    Dave Mraz

  • Dave Mraz
    Dave Mraz Aug 06, 2014

    Dave Mraz I had the same problem with ice build-up on the freezer floor and under the condenser in back. I tried the 'fix' with a copper wire from the warmer part of the condenser--it failed totally. I then opened the back of the freezer to look at the drain tube. There was a small piece of plastic just above the strainer in the tube. Removing it fixed the problem. The toughest parts of the fix were removing all the built-up ice and then pulling the refridgerator out of a tight area.

×

Ad

5 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

The real problem is that the drain which carries the defrost water away from the coils (and down to the external pan underneath where it should evaporate) has become plugged with ice (from having left the door open thereby icing up the coils and the drain). The problem you have now is that the normal defrost cycle was not designed to melt the ice plug that is blocking the drain. Solution: You have to either (1) if you're handy, you can remove the plastic panel over the coils in the back of the freezer and melt it out with a hair dryer or hot water -- or (2) unplug the unit, leave the doors open and let it melt out by itself. I don't know how long you'd have to wait for (2) to completely melt the ice plug -- I'm guessing at least 24-36 hours to be sure. I did (1) and it took me about 2 hours to remove the freezer bin and door, remove the main drawer slides, remove the internal drawers and their slides, remove the back inside panel, find the ice plug (lower left side of the drip tray under the evap coils), melt it out with hot water from a baster, verify that the drain was clear, reassemble in reverse order. But it worked. Problem completely solved -- no water since. By the way the drip tray was completely full of ice - right after a defrost cycle had completed -- so this problem will never resolve itself without intervention. Bear in mind, the whole cycle COULD happen again if the drawer is left open again and the excess ice builds up on the coils again. This is a design flaw in the unit itself. However, I read about a clever solution to prevent a new ice plug forming as a result of the open door. Just loop a length of 10-12 gauge bare copper wire around the defrost heater element and insert the other end of the wire in the drain hole. Heat conducted through the wire during defrost will clear any ice plug that may form.

Posted on Sep 09, 2007

  • Anonymous Sep 15, 2007

    The solution by CanDo correctly identifies the original cause of the leak, but the resulting blockage of the defrost water drain tube by ice buildup will never be cleared by the normal defrost cycle unless you do what is described in the solution offered by ljkjr. Read them both.

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Beat the botto of your freazzer gently with a hammer and scoot it out under the drawer. Then clean it up off the floor with a broom/dustpan and then towels.That is what I do. Works like a charm... until it collects again. it is a quick solution and gets the job done.
I hate this fridge...

Posted on Jul 23, 2012

  • Joe Emenaker
    Joe Emenaker Feb 12, 2013

    I actually do this very thing, but a little differently. 1) Place a towel in front of the fridge, as close as you can get it. 2) Open the freezer door. 3) Pull the lower bin off of the drawer-sliders so that you can get to the ice. 4) Hit the ice really hard with my fist (you could use a meat-tenderizer or soft mallet). 5) Scoop all of the ice onto the towel and then pick up the towel and dispose of it.

  • Kathleen Mogan
    Kathleen Mogan Nov 29, 2013

    ...an easier, yet temporary solution for removing the ice sheet. Use a hairdryer and heat up the front edge of the ice. This takes about a minute. Using a dull bladed knife, get under the ice and it lifts out easily I one piece.

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Repairman that just left my home removed a rubber cap that newer refrigerators have on the drain line. Supposedly there to keep air from entering through the drain line. Problem is, they very easily get clogged and don't let the water out which produces the glacier in the bottom of the freezer! Took him all of 3 minutes to pull the frige out, remove the small panel on the back at the bottom of the fridge, remove the cap and put the panel back on. Away he went with a nice service call fee! After you remove the cap, you will have to unplug the fridge and thaw the glacier and mop up the mess to clear the ice in the drain line. Good luck!!

Posted on Aug 17, 2012

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 161 Answers

There is a leak around your doors letting in warm air. Check the rubber around your doors to see if it is cracked somewhere. If so replace the seal around your door. If that isn't it check your temperture settings maybe they are to high. Or maybe your refrigerator isn't staying on and kicking off at the right intervals.

Posted on Aug 07, 2007

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

This has been happening to me on and off. I was told by phone rep. to slowly pour very warm water into the drain hole inside the freezer. You have to do it 5 or 6 times but it does clear the freeze.
My only problem is, is that it keeps freezing up a few weeks later. I lowered my setting a whole degree but that didn't make a difference. I now check my freezer bottom daily so I can get to it before it gets too bad.

Posted on Sep 15, 2008

  • Elizabeth Kragas Jul 26, 2014

    Hello, We have been getting ice build up in the bottom of the freezer after about 1 year with a new Kitchenaid bottom freezer. We have taken off the back panel for the second time and turned everything off for a day to melt the ice build up in the lines. There is a black rubber cap mentioned by Kristen(above posting). We found it at the top of the drain chute. It has a slit in it and was all gunked up. We think this just caused the clog, so we are taking the small black rubber thingie OFF and see if that keeps the drains clear. Do we even need this black drain cap??

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

My fridge is leaking, water drips out once day from the left side where freezer side is.


Not sure what model you have or the age, but it could be the door gasket. It could also be the door closure at the bottom of the hinge side being worn down and not closing the door all the way. These normally last about 15 years.

Nov 02, 2017 | Refrigerators

3 Answers

Ice buildup in bottom of freezer--puddle of water on floor


this sounds like your freezer is operating properly, except that the drainage of the water when going through the defrosting mode is not draining properly, pooling on the bottom of the freezer and then freezing. Check the drainage hose for the defrost in the lower pan. I would remove everything, place in ice chest, let the unit completely thaw out and then inspect. I hope this is beneficial.

Aug 05, 2009 | Freezers

1 Answer

Water Pooling & Freezing


Assuming your fridge has a defrost cycle ( I.e. is a frost free model), you are probably suffering a blocked drain hole or pipe, leading to the top of the condenser or a tray nearby, where the frost water can evaporate.
The pipe can block with food or a mould plug, leading to water retention that freezes and further blocks the drain. the water is produced when a heater switches on in defrost mode and thaws the internal or external ice build up and, with nowhere for it to go it will pool on the bottom and may, when in defrost mode, run out onto the floor.
With frost free fridges/freezers, there is a drain outlet, usually hidden behind a removable panel inside the fridge/freezer compartment or, a drain hole near the bottom. If there is a drain pipe as well, access is usually from the rear base of the machine. The pipe is usually removable and can be cleaned out but prepare for some water to escape. An ice block in the drainage hole can be thawed using a hair dryer BUT GENTLY, so as not to warp the plastic inners of the fridge.

Jan 20, 2014 | Refrigerators

1 Answer

Freezer works but the fridge area is not cool


Remove the bottom plastic liner on the freezer and look midways ont the backside for the hole where the drain is. If it has a slabe of ice over it unplug the freezer and let it thaw out. This will take a day or 2 to fix so have the food transfered elsewhere. After thaw out clear the drain. Remove the rear panel and check the fan operation. At that point if the fan is operating you can put the panels back on and wsee if clearing the drain is the problem. If it happens again in a few weeks then either the heater is bad or the defrost thermostat is bad. When either one of these go out the timer still goes into defrost but the heat does not. So what water dribbles down in them 21 minutes tends to pool up and freeze over. The evaporator gets clogged . The refrigerator has a blizzard up in the freezer and nothing happening below even though the fan is blowing full blast shaboom!

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Dec 21, 2012 | Dryers

1 Answer

Water keeps pooling up on the bottom of my fridge and freezing


If the water is showing on the freezer side, more than likely you have a clogged drain. This occurs when the machine goes into defrost and the melted ice somehow is prevented from draining and therefor refreezing and blocking the drain for the next defrost cycle. The best way to resolve this is to unplug the machine for atleast 24-48 hours to let all ice melt. If thats not an option that you want to use the actual repair method would be to 1) unplug the machine 2) empty everything out of the freezer so you'll have room to work 3) take all the shelving and baskets out 4) locate the screws on the rear wall inside the freezer and remove them 5) take the back panel off exposing the evaporator coils ( the aluminum ) 6) directly below the coils is a trough of sorts and the drain is usually in the middle and runs out the bottom, remove the ice by carefully chipping it out or by using a hair dryer or hot water. 7) once all the ice is gone, the drain is visible and water can flow smnoothly down the drain dry the area and reassemble.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

Jun 03, 2012 | General Refrigerators

1 Answer

Water pools and freezes at bottom of the freezer. When tray is full water leaks out of freezer onto kitchen floor.


I am uncertain as to what you mean by "when tray is full"? However, you probably have a clogged drain in the freezer compartment. During the defrost cycle, which usually occurs every eight hours, defrost components (defrost thermostat & heater(s) ) melt the ice that has accumulated on the evaporator coil in the freezer compartment. The water from the melted ice drains through a hole in the freezer compartment (behind the freezer's rear panel) and accumulates in a drain pan below the refrigerator. This water should evaporate over time, whereby you should not have to regularly empty the drain pan. If the drain hole is clogged (usually from algae or other debris, etc.), the water finds another path to flow (which is inside the bottom of your freezer compartment). This water will usually freeze. Water will then flow toward the front of your freezer compartment and out of the door on to the floor when you open the door.

Contact an appliance service company to unclog your freezer drain. Also have them check your defrost components (thermostat & heater(s)).

Feb 15, 2010 | Frigidaire Refrigerators

1 Answer

Water leaks out the left front. Water seems to pool and freeze in the bottom of the freezer. The leak is not alot but it never stops. Have checked for level have disconected the water and ice maker. Still...


You have a plugged up defrost drain. There should be a drain hole way in back of the freezer, at the bottom. (it should be behind the panel at the back of the freezer compartment) Use a turkey baster with warm water to flush it out until water runs out the hole into the defrost drain pan under the refrigerator.

Dec 08, 2009 | Maytag MSD2756G Side by Side Refrigerator

1 Answer

WATER FREEZES ON THE BOTTOM OF THE FREEZER


I have an LG armoire style fridge/freezer and it had lots ice in the bottom and would eventually drip onto the floor. The problem was with the defrost controller. The moisture that enters the freezer when it is opened condenses and freezes on the freezer coil/fins. There is a heating element that sits under this coil which gets turned on by the defrost controller to melt the frost/ice. As the frost/ice melts it drips into a metal tray which channels the water to a drain hole to have it drop into the drip tray underneath the unit for it to evaporate. The problem is that the before the water has time to leave the freezer, it freezes thereby plugging up the drain hole and thus causing subsequent defrost cycles to have the water flow into the bottom of the freezer where it freezes. Eventually the bottom of the freezer fills up with enough ice for the melted water to flow onto the floor. I had my defrost controller replaced (just outside the warranty period!) and it worked for about 1-month and then same thing happened again. Instead of paying for another defrost controller that would probably not work 100% my serviceman used the old paper-clip trick. He took a paper clip, stretched it out and then wrapped one end around the heating element and placed the other end into the drain hole. Thus when the heating element comes on the paper clip keeps the drain hole warm/hot and prevents the water from freezing. It has been 9 months since this fix and I haven't had any ice pooling in bottom of the freezer.

When I had the problem and started diagnosing it I opened up the freezer, pulled out the racks, draws, and eventually the door. Then I removed the ice maker and then a few screws and carefully removed the back white wall panel disconnecting the fan and any other electrical connections. Behind the panel you will see the cooling coil/fins, the heating element, the drip pan, and drain hole. Most likely you will see a sheet of ice everywhere. The best way to remove the ice is to boil a bunch of water in a tea kettle and slowly pour it on the ice to get it to melt so that you can start breaking out the pieces. Have a sponge and bucket ready to remove the water as the ice starts to melt. Eventually you should get all of the ice removed and get the drain hole unplugged. After all the ice is removed, you still need to fix the real problem by replacing the defrost controller, using the paper clip trick, or both.

Sep 22, 2009 | Maytag Refrigerators

2 Answers

There is water building up in the bottom of the fridge ( under the crisper drawers). If I leave it there it will freeze. What is causing the water? The fridge is 18 years old.


drain hose is plugged... the freezer it need to drain water when if goes into defrost .the drain from the bottom freezer down to the bottom of the fridge... there is a pan under the fridge that holds the water until it evaporates

Sep 19, 2009 | Kenmore 20.6 cu. ft. Top Freezer...

1 Answer

Model GSL25JFPH BS freezer starts to defrost then will re-freeze. this is causing water to pool up in bottom of freezer. when defrosting, water is leaking out from under door onto floor.


If it defrost normally it will defrost about every 10 hours. If this is happening many time a day the control board is the reason for the problem. Now if it is defrosting and the water is coming from the rear of the freezer the defrost drain is blocked. the part number for the mother control board is WR55X10942 Your defrost thermostat may also be stuck and causing the temperatures to increase drastically. I would like to follow up with you on this problem if you don't mind
Sea Breeze

Aug 26, 2009 | GE Refrigerators

Not finding what you are looking for?
LG LRFD25850 French Door Refrigerator Logo

15,194 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4656 Answers

Steve Allison
Steve Allison

Level 3 Expert

5569 Answers

deecee73

Level 1 Expert

8 Answers

Are you a LG Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...