Dell Color Printer 725 - Communication Not Available

Had the same issue, bought some cheap inks off the internet and the printer wouldn't accept them, bought the proper dell cartridge did a head clean and it worked ok.

Are you using Dell Series 6 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. This will reset any error messages the printer has.

Plug everything back in and power on the printer. Now remove the Dell Series 6 Color cartridge. Make sure the tape is off the cartridge and reseat the cartridge. Then close the printer and it will print an alignment page. Any error messages?

Dell Series 6 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges

Dell Series 6 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It is possible the cartridge has a bad sensor. Try taking it back to the place of purchase for a replacement.


Rick

You need the correct drivers for the printer. Go to Dell's support page and download and install the Windows 7 driver.

no need new printer first uninstall old printer drivers from computer then check your printer model number and download exact driver again then install.

i think you will have to take the printer to the service center as it needs servicing, there might be a problem with the cartridge holder

When you print something and the window pops up, go to preferences and youll be able to specify "black" as the output color.

Found on another forum. For 926 this worked great.
1. Go to Control Panel - Printers : Delete 926 printer
2. Go to Control Panel - Programs and Features : Uninstall All Dell 926 related software. There should be 3 programs. (When prompted to restart, respond to wait.
3. Rename Folder C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32x86 to W32X86OLD
4. Now restart your computer
5. Reinstall 926 Software.
This worked terrific for me.

Follow these steps in order to resolve the issue:
Stop the Print Spooler Service: 1) Click Start. 2) Type ‘cmd’ in the Start Search box.Search results should appear. 3) Right-click on ‘cmd’ in the search results, and select Run as Administrator.The command window will appear.4) Type ‘net stop spooler’ into the command window and press <ENTER>.The Print Spooler service should now be stopped.
Delete the Printer Drivers: .
1) Click Start.
2) In the Start Search box, type ‘C:WindowsSystem32SpoolDriversw32x86’ and press <ENTER>.
3) Delete all the files and folders in this directory.
NOTE: If the folder will not delete, rename folder to w32x86.old.
Remove the Dell printer software:
1) Click Start.
2) Click Control Panel.
3) Click Programs.
4) Click Programs and Features.
5) Click the software related to the attached Dell printer to highlight it.
6) Click Uninstall/Change.
7) Follow through the prompts in order to remove the software.
8) Restart the computer.
At this point, the user should install the latest printer software from http://support.dell.com and be able to print successfully.

Please open the link and follow the instructions this will definately resolve the issue, and please respond with comments to impove better service and resolution

Communication Not Available" Error When Sending a Print Job

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=true&docid=2AA10ED87ADC4C0EE040A68F5B285B98&journalid=45AF3C8CB5A7BDF9E040A68F272874F0&l=en&s=gen

Regards

MY DELL 725 PRINT WILL NOT PRINT IN BLACK INK. I HAVE A NEW PRINTER. I EVEN BOUGHT A NEW INK CARTRIDGE AND IT STILL PRINTS IN GREEN ONLY. WHAT CAN I DO TO HAVE MY DOCUMENT PRINT IN BLACK?