When the kettle is popping popcorn, the metal rod with gear on the end pops out of place. Therefore, the kettle stops spinning and the popcorn burns. help!
Popcorn popper is approximately three weeks old and now the popcorn clogs up in the hopper (cooker pot), the gear quits turning, and we have to pry the popcorn out. It worked perfectly when we first got it and now it is nothing but a pain to use. We tried several popcorns, cooking oils and amounts of oils, but the problem continues. I noticed the small spring located on the lower shaft doesn't cover the entire shaft. Is it supposed to be longer? Your prompt reply for a solution would be greatly appreciated or we will have to return the unit to our local retailer where we purchased it.
Mine did that and I needed to tighten the allen screw that holds it in place
1,229 views
Usually answered in minutes!
Same problem here too. I've found that the real problem is oil gets inside the enclosed area where the rod attaches to the kettle. It solidifies as it gets cold. You have to remove the kettle top (3 screws on top and 2 screws in the handle) then use a METRIC allen wrench to loosen the top collar on the rod, slide the rod down and clean the shaft with GOO OFF or other degreaser until it feels smooth and not sticky to the touch. Then put it back together.
Similar problem. Before I even put corn in the kettle, I leave the kettle heater unplugged and just hit the gear button but the metal rod with gear on the kettle keeps popping out almost as if there should be something holding it tighter to the gear. When I place my hand against the rod putting pressure on the rod, the gears work and the thing spins in the kettle. If I'm not holding or putting pressure, the gear just clicks and pops out of the other gear. I've taken everything apart to the last screw, cleaned, scrubbed and oiled etc so there should be no clogging.
Need replacement kettle
how can i clean the kettle for my oster professional popcorn maker
×