In the past I have been able to transfer files w/o problem but now I am unable to do so. When I connect to the computer a window opens which shows both the recorder and computer files and eveything looks normal as in the past. When I drag a file from the recorder to the computer it starts to transfer opening the transfer window but closes very quickly with no files being transferred. I have tried everything I can think with no luck. Hope someone can offer a solution. I have re-installed the software as well.
There are many steps in installing Digital Wave Player on VISTA, it is important to follow every step since installing Digital Wave Player on VISTA is dependent on this process.
Install a VN recorder on VISTA
*************************
1. Make sure the device has been uninstalled in device manager
2. Make sure the old version of digital wave player is uninstalled.
{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
4. Install the 2.1.4 vista update
http://olympusamerica.com/cpg_section/software_results.asp?id=1291&os=w
5. Restart the computer.
6. Plug in the VN recorder to the USB port and turn the recorder on.
"Found new hardware" will appear,
7. install automatically.
This may fail, if you see VNUSB device, skip the final steps and proceed to Digital Wave Player to Download files from the Digital Voice Recorder.
If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
8. Right click on the "digital voice recorder"
9. Select update driver from the pop up menu.
10. Choose the browse computer Option
11. In the next window browse to the location that you downloaded the Digital Wave Player application to
12. Click Next
A security warning window will open,
13. Choose "install anyway" and the device will install.
When successfully installed you will see the "other devices" disappear and a VNUSB device with a "VN series device"
underneath it appear at the bottom of the device manager list. There will be a blue question mark next to the device. At this point you can close the device manager and the properties window and open Digital Wave Player. You will see the recorder listed underneath the recorder folder and be able to download and use the program normally now.
1,750 views
Usually answered in minutes!
Same problem. VN4100 PC from Olympus. I have a different dig voice recorder, model VN 240PC from Olmpus, have not had problems with it.
I use the Windows Vista software and can't transfer recorder to my pc. Which software I need for transfer my information?
The Olympus software and drivers for the Digital Wave Player alre already installed on my PC, which has Windows XP and when I connect the recorder to the PC the Digital Wave Player software shows that there are files on the recorder. But when I try to transfer them the transfer box opens only for a second then closes and no transfer takes place. Does anyone have an suggestions?
×