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I dont know how to use my web cam that is built in to my computor
extensa 5420 laptop with crystal eye webcam - won't work - message comes up, no camera found
You can go to the manufacturers website to check if you have the very
latest driver for your webcam. if not, you should be able to download
it from there.
Go to control panel, then system properties, then device manager, then
hardware. check imaging devices to see if your webcam is recognized.
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then the cam will switch on then you can see whats in front of it ...
i think on the top there is pic of cam or something like that .. a button just press it .. it wil take a snap and you can see it at bottom of the software
Look for an icon called acer crystal eye in your system tray. You should launch it by double clicking on it and then you will have various options to choose from..
I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!
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