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Posted on Apr 22, 2013

Jacuzzi tankless water heater code 12 appears

Bought new at lowesm installed to specs, when turned on code 12 appears

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pjigar64

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  • Posted on Dec 04, 2014
pjigar64
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For my Jacuzzi tankless water heater model #J-SN180F: It turned out to be an exhaust issue. If I take off the exhaust vent completely then the talks heater works with 3 baths at full hot water. I get the error code 12 again as soon as I put event an elbow of the vent. So my conclusion is I need some sort of straight vent.

  • pjigar64
    pjigar64 Jan 03, 2015

    I finally realized that Jacuzzi "exhaust" is actually special design which has center as actual exhaust and the "outer ring" is fresh air intake. So essentially I was mixing exhaust gases and fresh air by connecting an exhaust pipe over the heater. Jacuzzi sells a special concentric pipe which attaches to this heater. I already had single pipe exhaust installed so I opted to disconnect the concentric exhaust adapter from the top of the heater by removing 2-3 screws. Then I connected the "real exhaust" center pipe coming out of the heater to the exhaust pipe using some aluminum foil tape and universal exhaust adapter (3" to 4").

  • pjigar64
    pjigar64 Jan 03, 2015

    By the way error code 12 for tank less Jacuzzi water heater is "flame failure" as others pointed out. I introduced CO2 from burned gas back in the intake when I mixed the exhaust with fresh air in take which results in flame going out. Basic science!

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5 Related Answers

cballard

Chris Ballard

  • 18 Answers
  • Posted on Dec 31, 2008

SOURCE: Rinnai tankless water heater code 12

12 - Flame Failure or Poor Ground

1. Immediate code 12 is usually a defective gas valve, power supply problem, or defective fan motor wiring harness.

2. If code 12 occurs after a few seconds it indicates that proper operation was established, but then stopped unexpectedly.

3. Verify that fuel is being supplied to the unit.

4. Check for proper electrical ground. Unit must use a grounded power supply.

5. Check for flue blockage on inlet or exhaust.

http://www.foreverhotwater.com/service-codes.php

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Anonymous

  • 2 Answers
  • Posted on May 12, 2009

SOURCE: Noritz tankless water heater not producing hot water

I called Noritz error code 16 is a overheat problem. Noritz say's to flush your coil with vinegar or CLR.
Use a small pump to recirculate the CLR or vinegar through the system for 45 minutes and flush with fresh water. This worked for me.

Anonymous

  • 332 Answers
  • Posted on May 29, 2009

SOURCE: Paloma PTG 74PVN Tankless Water Heater

did you check the filters on the the water valves, i am not exactly sure about your codes that are shoeing but if you could read it and post them, i know on some of the units 76 means there is low water pressure and the filters are behind 2 caps one on each side above the shut off valve take off the caps and remove the screens, clean them and replace them ,, make sure you turn off the water on both side first or you will get wet

Anonymous

  • 88 Answers
  • Posted on Aug 19, 2009

SOURCE: palaoma ptg-42pvn flashing a1 21 code

error code 21 is malfunction of air intake filter switch. You need to check and make sure the air filter door is properly seated and that the front panel is properly installed

Anonymous

  • 1 Answer
  • Posted on Oct 29, 2009

SOURCE: My Paloma tankless water heater flashes C2 11 error code

I just had the same problem and I fixed it in about an hour or 2. First shut off the gas,water and power(unplug it) Take off the cover There are about 20 screws above the electrical circuit board. You have to remove all of those screws to remove plate that is covering the burner assembly. The burner assembly has these 3 pins that look like number 7's these are covered with build up and gas can't flow right. That's why you get the c211 error not enough gas. Take a wire brush and gently remove any build up, I also cleaned the thermocoupler which is next to the burners. It looks like a metal pin with a couple of wires coming out of it this was also very dirty. I took a can of air and basically freshened it up It works perfect now. Email me with any Q's at [email protected] Good Luck All that you need is a long phillips screw drive and a drill because its about 25 screws
The burner assembly has 2 screws all the in back underneath the assembly once you remove those 2 the assembly comes out . You don't have to disconnect any wires.

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Related Questions:

1helpful
1answer

I installed a tankless hot water 3 or 4 months ago , now i'm getting a error code 12

Meter has to be sized to meet need of all gas appliances in home.
Gas line to tankless should be straight from gas meter 1" up to within 10' of heater, and then 3/4" solid pipe as you have.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
Call manufacturer for qualified technician in area.
Don't install tankless water heaters ... opinion based on answering questions online.

Gene
h

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

My Jacuzzi J-N180F tankless water heater will not even light.

Access your product manual.
I cannot find a product manual.
Some major company, like Rheem, makes this computer that heats water.

Call service technician to repair the unit.
Copy following link for overview of type of problems found with tankless computers.
For example tankless computers require continual maintenance on yearly and monthly basis to prolong expected life of product.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

If tankless computer is older than 5 years, then assume it is like your 5-year old laptop computer.

Save problems, and repair the unit yourself, same day, by installing tank-type water heater:
http://waterheatertimer.org/How-to-install-gas-water-heater.html

Gene
h

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

My Paloma pg-711fr is turning itself off and error 12 comes up

Copy following link for error codes and Rheem-Paloma tankless troubleshoot.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html#error
Add a comment and say if this is new installation.
Call Rheem and hear them tell you to call the tankless installer, or hire local service technician to check your tankless computer that heats water, and catch up on required monthly and yearly maintenance. For example cleaning burner and flame rod, or replacing bad flame rod, or installing correct gas line, or checking gas pressure etc.
Fix any tankless problem yourself, any brand tankless, same day for $385, by replacing 1 part: the whole thing:
http://waterheatertimer.org/How-to-install-gas-water-heater.html
Do not install tankless.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

Paloma Ptg-74......lp gas......this thing has been such a piece of junk.....replaced all LP regulators due to 12 error code....pressure is perfect and the regulators have over 1000000 BTU capacity....and...

I appreciate the frustration, and cannot offer a repair.
Tankless are high-tech gadgets that seem simple in principle, but are very complex machines.
I do not recommend tankless installation.

Open following link for troubleshooting resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
Error codes are considered start-point for troubleshooting.
Error code 12 is Flame failure.
Try cleaning the combustion parts, and replacing flame rod?
Problem can be air in gas line, failure of sensors, bad flame rod, improper grounding, voltage drops on circuit (bad circuit breaker), wiring on PC board, PC board failure, condensation collar, improper venting OR combination of many factors.

Frankly, once you replace the motherboard on a computer, generally people figure the computer is not going to last. The same is true for tankless PC Board.

Solve most tankless problems yourself, same day, for about $350.
http://waterheatertimer.org/How-to-install-gas-water-heater.html
0helpful
1answer

It frequently doesn't turn on

I am a free answerer, and I specialize in giving you resources for free
The paid answerers may have a person who knows your product and the error codes
The manual will also have the error codes.
The person who installed the unit will also know the error codes (or should know)
Each day I see 20-25 unanswered questions about tankless water heaters.
The number of questions shows the complexity of the machines, and the inability of the manufactures to take care of their customers.
The manufacturer will refer you to the installer.

http://www.thetankatwaterheaterrescue.com/forums/forum3/

http://www.rheem.com/products/tankless_water_heaters/
The link above goes to Rheem tankless water heaters
Click on a product and it opens a page showing many tankless models
Click 'more information' and another page opens with spec sheets and other pdf
Not surprisingly there are no troubleshooting steps or troubleshooting flowcharts
There are plenty of ways to buy a tankless
There are not many ways a do-it-yourselfer can fix a tankless
0helpful
1answer

Just installed a reem rtg tankless unit fires up then shuts down and flashes c7 12 the until will work if I balance water valve way down

I am a free answerer, and I specialize in giving you resources for free
The paid answerers may have a person who knows your product and the error codes
The manual will also have the error codes.
The person who installed the unit will also know the error codes (or should know)
Each day I see 20-25 unanswered questions about tankless water heaters.
The number of questions shows the complexity of the machines, and the inability of the manufactures to take care of their customers.
The manufacturer will refer you to the installer.

http://www.thetankatwaterheaterrescue.com/forums/forum3/

http://www.rheem.com/products/tankless_water_heaters/
The link above goes to Rheem tankless water heaters
Click on a product and it opens a page showing many tankless models
Click 'more information' and another page opens with spec sheets and other pdf
Not surprisingly there are no troubleshooting steps or troubleshooting flowcharts
There are plenty of ways to buy a tankless
There are not many ways a do-it-yourselfer can fix a tankless
0helpful
1answer

The water heater cuts off every night while taking bath. The water turns cold and up to the attic we go to reset. A code of C713 is flashing.It also is flashing the code 1L after resetting. This is a Rheem...

I am a free answerer, and I specialize in giving you resources for free
The paid answerers may have a person who knows your product and the error codes
The manual will also have the error codes.
The person who installed the unit will also know the error codes (or should know)
Each day I see 20-25 unanswered questions about tankless water heaters.
The number of questions shows the complexity of the machines, and the inability of the manufactures to take care of their customers.
The manufacturer will refer you to the installer.

http://www.thetankatwaterheaterrescue.com/forums/forum3/

http://www.rheem.com/products/tankless_water_heaters/
The link above goes to Rheem tankless water heaters
Click on a product and it opens a page showing many tankless models
Click 'more information' and another page opens with spec sheets and other pdf
Not surprisingly there are no troubleshooting steps or troubleshooting flowcharts
There are plenty of ways to buy a tankless
There are not many ways a do-it-yourselfer can fix a tankless
0helpful
1answer

I have a new water heater. However, its capacity

Hi,
No you cannot safely increase the output of a tankless water heater. The alternatives would be to install a heater in your Jacuzzi or to add a tank type water heater to hold water for the tub and then run the haot water from the tankles into the tank. This way all the tank is doing is holding water for you to use and not heating it. Kinda defeats one of the purposes of having a tankles though.
Only other option would be to exchange the tankles for a higher ouput one. Also an exspensive option.

heatman101
11helpful
5answers

Rinnai tankless water heater code 12

12 - Flame Failure or Poor Ground

1. Immediate code 12 is usually a defective gas valve, power supply problem, or defective fan motor wiring harness.

2. If code 12 occurs after a few seconds it indicates that proper operation was established, but then stopped unexpectedly.

3. Verify that fuel is being supplied to the unit.

4. Check for proper electrical ground. Unit must use a grounded power supply.

5. Check for flue blockage on inlet or exhaust.

http://www.foreverhotwater.com/service-codes.php
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