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Posted on Mar 11, 2009
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Error code 40402

I can not change any details of my messenger list
I found error code: 40402

  • 11 more comments 
  • Anonymous Mar 23, 2009

    Whenever I try to edit any of my contact details it gives me this error codeĀ "error code 40402"

  • Anonymous Mar 23, 2009

    i cant open chat room and cant delete any address from my address book

  • ally88 Mar 23, 2009

    when I try to change the name of a person on my contacts list-- i get this error message

  • saifisking Mar 26, 2009

    i have deleted contacts from address book from email account....but still the deleted contacts come online and goes offline. messenger shows me notice
    for eg:-xyz is online now
    xyz is offline now
    and i cant delete addresses from yahoo messenger...it shows some error code 40402

  • hotspurman Mar 28, 2009

    I am getting the same problem as everyone else, not being able to alter contacts information in my list, every time i get error code 40402??

  • Anonymous Mar 28, 2009

    BAigan ka code error in my contact details

  • totti_20056 Mar 31, 2009

    what can i do?

  • adda_adriana Apr 03, 2009

    when I try to change the name of a person on my contacts list-- i get this error message

  • Anonymous Apr 03, 2009

    can't change the contact details


  • smith18hot Apr 04, 2009

    i have a problem of error code 40402

  • sana3645 Apr 05, 2009

    when add details in my contact list i get this error code 40402

  • Anonymous Apr 06, 2009

    I can not delete or modification in address book

  • Anonymous Apr 06, 2009

    I am not running Yahoo Mail. Any otherway to delete from Address book with running Yahoo Mail?

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2 Answers

Arjun Komath

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  • Master 1,170 Answers
  • Posted on Mar 17, 2009
Arjun Komath
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Joined: Mar 06, 2009
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If your trying to edit contacts in yahoo/messenger you will get error message 40402 - you have to edit them in yahoo mail address book first

Anonymous

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  • Contributor 1 Answer
  • Posted on Apr 04, 2009
Anonymous
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Can i fix this and how???

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1 Related Answer

Anonymous

  • 392 Answers
  • Posted on Mar 30, 2009

SOURCE: error code 40402

[Solution # 1]
You will need to go to your Yahoo! Email Account and delete the contact's name there first.

1. Click Contacts from in the toolboxt to open.
2. Go to the contact you wish to remove and click the box next to it.
3. Go to the top of the list and click the Delete button.

Go to Messenger. When your list of Contacts opens, right click next to the name you wish to remove and select Delete from the drop down menu. The contact will be removed here also.
Error Code 40402 pops up when trying to remove a name while in your Yahoo Instant Messenger list first.

[Solution # 2]
Quit the program, then delete the contents of the “Cache”-folder located here:
c:/program files/Yahoo/Messenger/Cache


That usually solves a lot of problems, that occur all of a sudden. Try that and see if it works

[Solution # 3]
most probably a registry error - if you do not have a registry cleaner try downloading the free version of ccleaner from filehippo
once its downloaded select 'registry' from toolbar on left hand side and run 'scan for issues' followed by 'fix selected errors' if errors are detected
use microsoft 'one care' for further check


Hope they could help you
Good luck

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Related Questions:

1helpful
1answer

How can i fix this error 40402 i my yahoo messenger box

Clear your Yahoo Messenger cache in Windows If you are seeing error -40402, your contacts cannot see your display image, or you cannot see there's. We've go help for you
Learn how to clear your Yahoo Messenger cache to resolve a variety of issues:

  • "An error occurred while trying to access the 'SocialView' plug-in."
  • "The last Address Book operation did not succeed due to a server error. (error code: -40402)"
  • Your contacts can't see your avatar or display image - the picture appearing next to your name in message windows, or your contact list.
  • You can't see your contacts' avatars or display images.
Note: These steps apply to Windows XP, Windows Vista, Windows 7, and Windows 8; including 32-bit and 64-bit versions.
Clear your Yahoo Messenger cache
  1. In the notification area located next to the clock at the bottom-right corner of your screen, right-click the Yahoo Messenger smiley icon, then select Exit.
    • Note: Windows 7 and Windows 8 users may have their "Messenger smiley" icon hidden in the notification area; if so, move your cursor over the up arrow in the notification area to display the hidden icons, right-click the Messenger smiley icon, then select Exit.
  2. On your keyboard, press the key combination Windows + R.
  3. Type cmdand press Enter.
  4. Copy one line at a time from the list of command prompts below, then right-click within the Command Prompt window to paste the command.
    • After pasting each command, press Enter on your keyboard.
Note: If you receive the "The system cannot find the file specified," continue with the next command. These errors are harmless.
rd "%AppData%\Yahoo!\" /s /q
rd "%ProgramFiles%\Yahoo!\Messenger\Cache\" /s /q
rd "%ProgramFiles(x86)%\Yahoo!\Messenger\Cache\" /s /q
rd "%LocalAppData%\VirtualStore\Program Files\Yahoo!\Messenger\Cache" /s /q
rd "%LocalAppData%\VirtualStore\Program Files (x86)\Yahoo!\Messenger\Cache" /s /q
  1. Click the X button to close the Command Prompt.
If you get an "access is denied" error follow this process: Substitute this for step 3 above - Start ' Programs (or All Programs) ' Accessories.Make sure to right-click Command Prompt and select Run as Administrator, and then continue with step 4 above.
  1. Restart Yahoo Messenger.
1helpful
1answer

Want too delate a name from yahoo address book/error code 40402

This is a yahoo server error code
It can happen if you try and try and amend contacts from your friends list before your address book
Go to yahoo mail page > contacts > address book >check box next to contact to be deleted > delete

Open Messenger.
Right click on contacts avatar > delete
0helpful
1answer

I cannot delete several of my messenger contacts even though i deleted from my mail address book. when I try to delete them, I get the following error message: The last Address Book operation did not...

Seems Error Code 40402 pops up when trying to remove them while in your Yahoo Instant Messenger list first.

Glitches and Updates!!! Here's a work around though.
You will need to go to your Yahoo Email Account and delete the contact's name there first.
1. Click Contacts from your Email page to open your list of Contacts.
2. Go to the one you wish to remove and check the box next to it.
3. Go to the top of the list and click the Delete button.

Go to Yahoo Instant Messenger, right click the name and select Delete from the drop down menu.
2helpful
1answer

I'm trying to edit my own contact details.

[Solution # 1]
You will need to go to your Yahoo! Email Account and delete the contact's name there first.

1. Click Contacts from in the toolboxt to open.
2. Go to the contact you wish to remove and click the box next to it.
3. Go to the top of the list and click the Delete button.

Go to Messenger. When your list of Contacts opens, right click next to the name you wish to remove and select Delete from the drop down menu. The contact will be removed here also.
Error Code 40402 pops up when trying to remove a name while in your Yahoo Instant Messenger list first.

[Solution # 2]
Quit the program, then delete the contents of the “Cache”-folder located here:
c:/program files/Yahoo/Messenger/Cache


That usually solves a lot of problems, that occur all of a sudden. Try that and see if it works

[Solution # 3]
most probably a registry error - if you do not have a registry cleaner try downloading the free version of ccleaner from filehippo
once its downloaded select 'registry' from toolbar on left hand side and run 'scan for issues' followed by 'fix selected errors' if errors are detected
use microsoft 'one care' for further check


Hope they could help you
Good luck
0helpful
1answer

Error code 40402

[Solution # 1]
You will need to go to your Yahoo! Email Account and delete the contact's name there first.

1. Click Contacts from in the toolboxt to open.
2. Go to the contact you wish to remove and click the box next to it.
3. Go to the top of the list and click the Delete button.

Go to Messenger. When your list of Contacts opens, right click next to the name you wish to remove and select Delete from the drop down menu. The contact will be removed here also.
Error Code 40402 pops up when trying to remove a name while in your Yahoo Instant Messenger list first.

[Solution # 2]
Quit the program, then delete the contents of the “Cache”-folder located here:
c:/program files/Yahoo/Messenger/Cache


That usually solves a lot of problems, that occur all of a sudden. Try that and see if it works

[Solution # 3]
most probably a registry error - if you do not have a registry cleaner try downloading the free version of ccleaner from filehippo
once its downloaded select 'registry' from toolbar on left hand side and run 'scan for issues' followed by 'fix selected errors' if errors are detected
use microsoft 'one care' for further check


Hope they could help you
Good luck

6helpful
2answers

Yahoo messenger error code -40402

[Solution # 1]
You will need to go to your Yahoo! Email Account and delete the contact's name there first.

1. Click Contacts from in the toolboxt to open.
2. Go to the contact you wish to remove and click the box next to it.
3. Go to the top of the list and click the Delete button.

Go to Messenger. When your list of Contacts opens, right click next to the name you wish to remove and select Delete from the drop down menu. The contact will be removed here also.
Error Code 40402 pops up when trying to remove a name while in your Yahoo Instant Messenger list first.

[Solution # 2]
Quit the program, then delete the contents of the “Cache”-folder located here:
c:/program files/Yahoo/Messenger/Cache


That usually solves a lot of problems, that occur all of a sudden. Try that and see if it works

[Solution # 3]
most probably a registry error - if you do not have a registry cleaner try downloading the free version of ccleaner from filehippo
once its downloaded select 'registry' from toolbar on left hand side and run 'scan for issues' followed by 'fix selected errors' if errors are detected
use microsoft 'one care' for further check


Hope they could help you
Good luck

0helpful
1answer

Fix error 40402

[Solution # 1] You will need to go to your Yahoo! Email Account and delete the contact's name there first.

1. Click Contacts from in the toolboxt to open.
2. Go to the contact you wish to remove and click the box next to it.
3. Go to the top of the list and click the Delete button.

Go to Messenger. When your list of Contacts opens, right click next to the name you wish to remove and select Delete from the drop down menu. The contact will be removed here also.
Error Code 40402 pops up when trying to remove a name while in your Yahoo Instant Messenger list first.


[Solution # 2] Quit the program, then delete the contents of the “Cache”-folder located here:
c:/program files/Yahoo/Messenger/Cache


That usually solves a lot of problems, that occur all of a sudden. Try that and see if it works


[Solution # 3]
most probably a registry error - if you do not have a registry cleaner try downloading the free version of ccleaner from filehippo
once its downloaded select 'registry' from toolbar on left hand side and run 'scan for issues' followed by 'fix selected errors' if errors are detected
use microsoft 'one care' for further check


Hope they could help youGood luck

0helpful
2answers

Error code 999 and error code 40402

how to remove the error code 40402
13helpful
1answer

Error Code -40402

Well, the Yahoo Messenger 9 doesn't let you change the contact details.

Use the following link, and if you edit your address book in your yahoo mail account, the yahoo messenger takes over the nickname from the address book in the e-Mail account...
http://address.yahoo.com/

I hope this solves the problem
Regards

Tibor
13helpful
7answers

Yahoo Messenger List/Address Book

I have since found out that you have to actually go into your contacts under yahoo mail and delete them from that list, then it deletes them from your messenger. Found this solution on another website. Hope this helps anyone else who is having that problem.
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